Can´t search in FileOpen protected files

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michipapa
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Can´t search in FileOpen protected files

Post by michipapa »

Hi,

with version 5.5 313.1 we can´t search in FileOpen protected files. It seems that the search doesn´t really start. We have a document with 200 pages and after clicking "search" we get "status:finished"

With version 5.5. 310.0 this works fine. After update the function is broken.
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Tracker Supp-Stefan
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Re: Can´t search in FileOpen protected files

Post by Tracker Supp-Stefan »

Hello michipapa,

Thanks for the post.
Could you please provide a sample file we could test at our end?

Regards,
Stefan
michipapa
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Posts: 41
Joined: Tue Dec 08, 2009 10:44 pm

Re: Can´t search in FileOpen protected files

Post by michipapa »

Yes, I can.

Please tell me your email address.
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Tracker Supp-Stefan
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Re: Can´t search in FileOpen protected files

Post by Tracker Supp-Stefan »

Hello michipapa,

Please send the sample to support@pdf-xchange.com with a link back to this topic.

Regards,
Stefan
michipapa
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Posts: 41
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Re: Can´t search in FileOpen protected files

Post by michipapa »

done.
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Radi - Tracker Supp
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Re: Can´t search in FileOpen protected files

Post by Radi - Tracker Supp »

Hi michipapa,

Thank you for the file. Please check your e-mail and if you want - lets continue the conversation there.

Regards,
Radi
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