Hello All,
We deployed PDF XChange 2012 Pro just over a month ago. In the last 36 hours I was getting users reporting that they were getting an error when opening IE that stated: PDFXChange 2012 IE Plugin from Tracker Software Products (Canada) Ltd' isn't compatible with Internet Explorer's enhanced security features and has been disabled.....I got the same message this morning.
When I go into Manage Add-Ons it doesn't give me the option to enable it. It is just listed as incompatible. I am able to replicate this every time I open IE. I have also attached screen shots detailing this.
Any help would be much appreciated as I need to resolve this ASAP!
Thanks,
Tucker
PDFXChange 2012 IE Plugin not compatible with IE's enhanced
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PDFXChange 2012 IE Plugin not compatible with IE's enhanced
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Re: PDFXChange 2012 IE Plugin not compatible with IE's enha
Disregard....Found the the Enhanced Protected Mode in IE got turned on through a GPO which blocked it. It is under Internet Options>Advanced>Security section and uncheck the box for Enable Enhanced Protected Mode (locally). Gotta go find the GPO now....
Tucker
Tucker
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Re: PDFXChange 2012 IE Plugin not compatible with IE's enha
Hi Tucker,
Is everything working as expected now?
Is everything working as expected now?
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
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- User
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Re: PDFXChange 2012 IE Plugin not compatible with IE's enha
Yes they are Will! Thanks for checking.
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Re: PDFXChange 2012 IE Plugin not compatible with IE's enha
Awesome, glad to hear it
Keep us posted if the problem persists!
Keep us posted if the problem persists!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Thank you.
Best regards
Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com