I have digitally signed a document using PDF Xchange, however when I open the pdf in Adobe it gives the following error
Thanks
Simon
Digital signature not valid in adobe
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- Tracker Supp-Stefan
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Re: Digital signature not valid in adobe
Hello Simon,
What is the digital certificate that you used?
Is it from some smart device or is it installed in your windows certificate store?
Can you use the same certificate for signing in Adobe's products?
Please make sure that you have the latest Editor build - and then try to sign a new file, and send us a copy so that we can take a look at the file itself as well!
Regards,
Stefan
What is the digital certificate that you used?
Is it from some smart device or is it installed in your windows certificate store?
Can you use the same certificate for signing in Adobe's products?
Please make sure that you have the latest Editor build - and then try to sign a new file, and send us a copy so that we can take a look at the file itself as well!
Regards,
Stefan
Re: Digital signature not valid in adobe
Stefan,
It looks like this happens in Adobe as well.
Just to check, I think this is the reason. I am trying to sign the PDF using my Global Sign code signing certificate. Is this happening because it is a code signing certificate and NOT a PDF Signing Certificate?
Thanks
Simon
It looks like this happens in Adobe as well.
Just to check, I think this is the reason. I am trying to sign the PDF using my Global Sign code signing certificate. Is this happening because it is a code signing certificate and NOT a PDF Signing Certificate?
Thanks
Simon
- Tracker Supp-Stefan
- Site Admin
- Posts: 17824
- Joined: Mon Jan 12, 2009 8:07 am
- Location: London
- Contact:
Re: Digital signature not valid in adobe
Hello Simon,
I will need to check with a colleague from the Canadian office before I can reply that latest question.
I've just asked him to check, and we will post back here as soon as possible!
Regards,
Stefan
I will need to check with a colleague from the Canadian office before I can reply that latest question.
I've just asked him to check, and we will post back here as soon as possible!
Regards,
Stefan