DLL not loaded

PDF-XChange Editor SDK for Developers

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tag68
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DLL not loaded

Post by tag68 »

Hi
We have your strange problem.

Some PCs do not load PDFXEditCore.x86.dll.

We get the text 'PDF-XChange Editor Control' on white background(like designer mode), instead of the gray background.

See attached error log

Tom
Attachments
Error log.zip
(1.18 KiB) Downloaded 59 times
Sasha - Tracker Dev Team
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Re: DLL not loaded

Post by Sasha - Tracker Dev Team »

Hello Tom,

I'm afraid that there is some mistake in your code that results in this behavior.
Also, I cant tell you anything from that log alone - provide a sample project that recreates the problem and then we can move further.

Cheers,
Alex
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tag68
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Re: DLL not loaded

Post by tag68 »

Hi

Thank you very much for a quick response.

Keep in mind that this is a test project.

Tom
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Program.zip
(13.92 KiB) Downloaded 61 times
Sasha - Tracker Dev Team
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Re: DLL not loaded

Post by Sasha - Tracker Dev Team »

Hello Tom,

And how should I reproduce the issue?

Cheers,
Alex
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tag68
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Re: DLL not loaded

Post by tag68 »

Hi

All you have to do is start the program and see if you see the text
'PDF-XChange Editor Control'

If you see the text 'PDF-XChange Editor Control' enter a path where you have pdf files in the text box under the 'Slå sammen fra katalog' button and then press the 'Slå sammen fra katalog' button.

If you dont see the text 'PDF-XChange Editor Control' every think i OK.




Tom
Attachments
Test program.zip
(236.83 KiB) Downloaded 61 times
Sasha - Tracker Dev Team
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Re: DLL not loaded

Post by Sasha - Tracker Dev Team »

Hello Tom,

There was some trouble with the Program.cs code parts - I could not launch the project because the path was not valid in the arguments - check that part on your clients' machines. Also, I've commented the Form Load method's code. After that everything opened fine.


Cheers,
Alex
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tag68
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Re: DLL not loaded

Post by tag68 »

Hi

We forgot to remove the path parameters for debug.

Attached is a new zip file without path parameters.

Are you able to open and run the project?

If so, we still have the problem on some PCs.

Can you please compile the project with this ZIP file and test the binarys on several PC's.

See attachemet for difference between work app and not working app. (Same binary)

If you get the text with white background 'PDF-Xchange Editor Control' with the binary you have the problem.
As long you have grey background, every thing is OK.

Tom
Attachments
Forms picture.zip
(188.28 KiB) Downloaded 55 times
Program.zip
(13.91 KiB) Downloaded 61 times
Sasha - Tracker Dev Team
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Re: DLL not loaded

Post by Sasha - Tracker Dev Team »

Hello Tom,

So far, everything's working properly.
What version of the SDK are you using?

Cheers,
Alex
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tag68
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Re: DLL not loaded

Post by tag68 »

Hi

The version is : 6.0.322.7


Tom
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Re: DLL not loaded

Post by Sasha - Tracker Dev Team »

Hello Tom,

I say wait a couple of weeks for the next major release and try there.

Cheers,
Alex
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tag68
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Re: DLL not loaded

Post by tag68 »

Hei Alex,

Is there any new status on this

Cheers,
Tom
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Tracker Supp-Stefan
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Re: DLL not loaded

Post by Tracker Supp-Stefan »

Hi Tom,

The new version is planned to be released on Wednesday (29 Nov 2017) - so just a couple more days of wait till it's publicly available.

Regards,
Stefan
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