DOCINFO not set during scan processing  SOLVED

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matthiasG
User
Posts: 5
Joined: Sun Nov 05, 2017 1:21 pm

DOCINFO not set during scan processing

Post by matthiasG »

Using the following sequence: scan, document properties, save

In the properties I set the Author field, but when I use the %[DocInfo:Author] in the save tool it is always empty.
In the saved file the Author is correctly included.

Looks like a bug.

Greetings,
Matthias
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Tracker Supp-Stefan
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Location: London

Re: DOCINFO not set during scan processing

Post by Tracker Supp-Stefan »

Hello Matthias,

Do you mean that this field does not get populated for you?
DocInfo_Author.png
As it seems to be working for me.

If I have misunderstood the issue, can you please add some screenshots illustrating it?

Cheers,
Stefan
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matthiasG
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Posts: 5
Joined: Sun Nov 05, 2017 1:21 pm

Re: DOCINFO not set during scan processing

Post by matthiasG »

Hi Stefan,

I made the tool myself using scan, doc properties, save.
The doc properties show up and I enter say "myself" as Author.
In the following save I set the filename to say "D%[DocInfo:Author]_%[AutoNumber]" and exspect a filename "Dmyself_0.pdf", but instead the file is saved as "D_0.pdf"

btw: is there a way to upload pictures or the pdtex file?

Greetings,
Matthias
Willy Van Nuffel
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Re: DOCINFO not set during scan processing

Post by Willy Van Nuffel »

You can upload such a files when you enclose them in a ZIP, RAR or 7-Zip file.
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Paul - Tracker Supp
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Re: DOCINFO not set during scan processing

Post by Paul - Tracker Supp »

or email them if they are under 30M to support@pdf-xchange.com with a reference to this forum thread.

:-)
Best regards

Paul O'Rorke
Tracker Support North America
http://www.tracker-software.com
matthiasG
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Posts: 5
Joined: Sun Nov 05, 2017 1:21 pm

Re: DOCINFO not set during scan processing

Post by matthiasG »

Hi,

here is my tool. Maybe it helps to analyse the problem.

Greetings,
Matthias
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TrackerSupp-Daniel
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Re: DOCINFO not set during scan processing  SOLVED

Post by TrackerSupp-Daniel »

Hi Matthias, I know its an old post, but have you tried this since the V7 update? I believe it is working now, as far as I tested its working fine now :)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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Our Web site domain and email address has changed as of 26/10/2023.
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matthiasG
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Posts: 5
Joined: Sun Nov 05, 2017 1:21 pm

Re: DOCINFO not set during scan processing

Post by matthiasG »

Hi Daniel,

works lile a charm.

Thx,
Matthias
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TrackerSupp-Daniel
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Re: DOCINFO not set during scan processing

Post by TrackerSupp-Daniel »

:)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com