Open Pop-Up Note Context Menu Item - Behavior has changed

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ironick
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Open Pop-Up Note Context Menu Item - Behavior has changed

Post by ironick »

I'm using Version 10.2.1 build 385.

I recently upgraded to find my highlighting workflow no longer works. I normally highlight a section of text in a pdf and then right click on the highlight and select 'Open Pop-Up Note'. I do this so often it is deeply habituated into my muscle memory.

In the older version I was using, the cursor would be placed in the pop up note so I could immediately begin typing. That no longer happens. Now I have to mouse click in the pop up text area to activate the cursor there. However, if I double-click on the highlight it opens the pop-up note and activates the cursor in the pop-up text area.

Why are the two behaviors for opening a pop-up note (double clicking vs right clicking/menu) now different? Can you please restore the prior behavior to 'Open Pop-Up Note' in the context menu? It's annoying to have to retrain my deep entrenched muscle memory for my workflow for no apparent reason.

Thanks.
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TrackerSupp-Daniel
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Re: Open Pop-Up Note Context Menu Item - Behavior has changed

Post by TrackerSupp-Daniel »

Hello, ironick

Thank you for bringing this up, I don't know why this changed, but I cannot think of an intentional reason for it. It may have just been something that was a side effect of another change, and was overlooked in testing. I will pass this along to the dev team, hopefully we can see it come back soon.

(If there is a reason for this change, I will be sure to come back and let you know)

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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ironick
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Joined: Mon Oct 28, 2019 9:40 pm

Re: Open Pop-Up Note Context Menu Item - Behavior has changed

Post by ironick »

Thanks so much for your prompt reply, Dan. I look forward to having the behavior restored or a reason for the change explained!

-- Nick
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Tracker Supp-Stefan
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Open Pop-Up Note Context Menu Item - Behavior has changed

Post by Tracker Supp-Stefan »

:)
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TrackerSupp-Daniel
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Re: Open Pop-Up Note Context Menu Item - Behavior has changed

Post by TrackerSupp-Daniel »

Hello,

A slight delay, but we have confirmation, this is a bug!
RT#6834: Bug: R-click > open popup note behaviour changed
Our ticket system is internal only, but you can ask any of us here for an update, by citing the ticket number above.

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
ironick
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Posts: 27
Joined: Mon Oct 28, 2019 9:40 pm

Re: Open Pop-Up Note Context Menu Item - Behavior has changed

Post by ironick »

Thanks for the confirmation, Dan. I'll check on the status in a while.
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TrackerSupp-Daniel
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Open Pop-Up Note Context Menu Item - Behavior has changed

Post by TrackerSupp-Daniel »

:)
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com