Even if "Show Gaps Between Pages" is disabled, it is ignored immediately after changing to Ribbon Layout

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rakunavi
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Even if "Show Gaps Between Pages" is disabled, it is ignored immediately after changing to Ribbon Layout

Post by rakunavi »

Hello all,

I have found that when displaying in Continous mode, the gaps between pages are displayed immediately after switching from Standard Layout to Ribbon Layout, even if the "Show Gaps Between Pages" is turned off. In other words, there is a temporary mismatch between the actual page gaps on the screen and the enabled/disabled status of the "Show Gaps Between Pages".

In this case, the gaps can be hidden by enabling "Show Gaps Between Pages" and then disabling it again, and at the same time the status of the icon will also be disabled and the two will match. If the file is opened with Ribbon Layout from the beginning, the status of the "Show Gaps Between Pages" will match the status of the actual page gaps on the screen.

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Hoping that the above information will be of some help to you.
Thank you so much for your continued support.

Best regards,
rakunavi

- PDF-XChange Editor Plus Version: 10.2.1 build 385
- OS Version: Windows 11 Home 23H2 Build 22631.3296
- PC Model: Lenovo IdeaPad C340-15IWL, HP All-in-One 22-c0xx
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TrackerSupp-Daniel
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Re: Even if "Show Gaps Between Pages" is disabled, it is ignored immediately after changing to Ribbon Layout

Post by TrackerSupp-Daniel »

Hello, rakunavi

Thank you for the report, I have reproduced this and am speaking with the Dev team on it. I cannot offer a timeline, but I expect that this is supposed to honor the defined setting during the switch, much like it does on open.

[Update:
RT#6843: Bug: Ribbon page layout - swapping "gap between pages" error]

Kind regards,
Dan McIntyre - Support Technician
Tracker Software Products (Canada) LTD

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rakunavi
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Posts: 908
Joined: Sat Sep 11, 2021 5:04 am

Re: Even if "Show Gaps Between Pages" is disabled, it is ignored immediately after changing to Ribbon Layout

Post by rakunavi »

Thank you, Daniel,

I am relieved to share my situation with you.
Thank you for taking time out of your busy schedule.
Please give my best regards to developers.

Best regards,
rakunavi
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