Oce TDS600 Plotter error - Only on Windows 10
Posted: Thu Apr 07, 2016 3:05 pm
I'm not sure if this is the right forum, but since I am an Network Administrator and this is an issue with a network shared printer installed installed on a print server, I figured I would post here.
We are starting to deploy Windows 10 workstations and I receive an error in PDF-XChange Editor v5.5 and v6.0 when trying to set printer properties for our Oce TDS600 large format plotter. I can send a print with no error, but as soon as I click the "Properties" button to change a setting it crashes. Everything worked fine on Windows 7, and the old version of PDF-XChange Viewer (v2.5.0315.0000) works fine on Windows 10.
The error from the event viewer is:
Faulting application name: PDFXEdit.exe, version: 6.0.317.0, time stamp: 0x56f2e254
Faulting module name: ocewpdoci.dll, version: 2.1.0.0, time stamp: 0x47f4ce59
Exception code: 0xc0000005
Fault offset: 0x000000000001649e
Faulting process id: 0x3634
Faulting application start time: 0x01d190ce3eef49df
Faulting application path: C:\Program Files\Tracker Software\PDF Editor\PDFXEdit.exe
Faulting module path: c:\windows\system32\spool\drivers\x64\3\ocewpdoci.dll
Report Id: a971533a-f230-474c-be2a-f199c2774c07
And as I said, this same error is produced when using PDF-XChange Editor v5.5. Here is that error:
Faulting application name: PDFXEdit.exe, version: 5.5.316.1, time stamp: 0x569d2cee
Faulting module name: ocewpdoci.dll, version: 2.1.0.0, time stamp: 0x47f4ce59
Exception code: 0xc0000005
Fault offset: 0x000000000001649e
Faulting process id: 0xfc4
Faulting application start time: 0x01d190cbda5889ed
Faulting application path: C:\Program Files\Tracker Software\PDF Editor\PDFXEdit.exe
Faulting module path: c:\windows\system32\spool\drivers\x64\3\ocewpdoci.dll
Report Id: 5fe1b878-3f45-40ac-be77-834068501a8a
It would be nice if this can be corrected because the TDS600 is our main large format plotter.
We are starting to deploy Windows 10 workstations and I receive an error in PDF-XChange Editor v5.5 and v6.0 when trying to set printer properties for our Oce TDS600 large format plotter. I can send a print with no error, but as soon as I click the "Properties" button to change a setting it crashes. Everything worked fine on Windows 7, and the old version of PDF-XChange Viewer (v2.5.0315.0000) works fine on Windows 10.
The error from the event viewer is:
Faulting application name: PDFXEdit.exe, version: 6.0.317.0, time stamp: 0x56f2e254
Faulting module name: ocewpdoci.dll, version: 2.1.0.0, time stamp: 0x47f4ce59
Exception code: 0xc0000005
Fault offset: 0x000000000001649e
Faulting process id: 0x3634
Faulting application start time: 0x01d190ce3eef49df
Faulting application path: C:\Program Files\Tracker Software\PDF Editor\PDFXEdit.exe
Faulting module path: c:\windows\system32\spool\drivers\x64\3\ocewpdoci.dll
Report Id: a971533a-f230-474c-be2a-f199c2774c07
And as I said, this same error is produced when using PDF-XChange Editor v5.5. Here is that error:
Faulting application name: PDFXEdit.exe, version: 5.5.316.1, time stamp: 0x569d2cee
Faulting module name: ocewpdoci.dll, version: 2.1.0.0, time stamp: 0x47f4ce59
Exception code: 0xc0000005
Fault offset: 0x000000000001649e
Faulting process id: 0xfc4
Faulting application start time: 0x01d190cbda5889ed
Faulting application path: C:\Program Files\Tracker Software\PDF Editor\PDFXEdit.exe
Faulting module path: c:\windows\system32\spool\drivers\x64\3\ocewpdoci.dll
Report Id: 5fe1b878-3f45-40ac-be77-834068501a8a
It would be nice if this can be corrected because the TDS600 is our main large format plotter.