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Outlook 2010 Addin unavailable options

Posted: Tue Nov 15, 2016 2:37 pm
by jadams@jw.org
Hi,

When converting an email in Outlook 2010 to PDF using the addin, the buttons below are greyed out. Any idea why? I haven't been able to find a way to enable them.

Image

Thanks,
Jared

Re: Outlook 2010 Addin unavailable options

Posted: Wed Nov 16, 2016 2:01 pm
by Will - Tracker Supp
Hi Jared,

Thanks for the post - The Dev. Team have checked and it appears that these features are disabled in the code, but the developer that made the Outlook Add-In no longer works for the company, so we can't tell why this was done. We hope to add this for a later release.

Apologies for the inconvenience!