Knowledgebase

The "Send by E-mail" feature is problematic in PDF-XChange Viewer or PDF-XChange Editor.

Problem:

The "Send by E-mail" feature is problematic in PDF-XChange Viewer or PDF-XChange Editor.

Solution:

Please note that it is necessary to set a "Simple MAPI" compatible email client as the default email client to use this function. Compatible email clients include:

Microsoft Outlook
Outlook Express
Windows Mail
Mozilla Thunderbird
Eudora

Please note that if Eudora is used then it is necessary to adjust its preferences to set it as the default MAPI server.

PDF-XChange Editor

PDF-XChange Editor features the option of sending emails via SMTP, which results in minimal interaction from your mail server. If an SMTP server is not configured then PDF-XChange Editor will prompt for action to take. See here for further information.

Further information about SMTP is available here.

Further information about MAPI is available here.

Was this article helpful?

Yes No Somewhat