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The "Send by E-mail" feature is problematic in PDF-XChange Viewer or PDF-XChange Editor.

Problem:

The "Send by E-mail" feature is problematic in PDF-XChange Viewer or PDF-XChange Editor.

Solution:

Please note that it is necessary to set a "Simple MAPI" compatible email client as the default email client to use this function. Compatible email clients include:

  • Microsoft Outlook
  • Outlook Express
  • Windows Mail
  • Mozilla Thunderbird
  • Eudora

Please note that if Eudora is used then it is necessary to adjust its preferences to set it as the default MAPI server.

PDF-XChange Editor

PDF-XChange Editor features the option of sending emails via SMTP, which results in minimal interaction from your mail server. If an SMTP server is not configured then PDF-XChange Editor will prompt for action to take. See here for further information.

Further information about SMTP is available here.

Further information about MAPI is available here.

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Knowledge Base Article:
KB152
Created On:
Aug 27, 2009 05:26 PM
Last Modified:
Apr 10, 2018 03:33 PM
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31001
General howto Performance email KB152 send send by e-mail send by email send documant