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Why doesn't the PDFXCview.exe process end when I close the application?

Question:

Why doesn't the PDFXCview.exe process end when I close the application?

Answer:

There are two possible causes of this issue:

The first possibility is that an older version of PDF-XChange Viewer is being used. Please ensure that the most recent build is installed. It can be downloaded here. Additionally, please note that PDF-XChange Editor has now superseded PDF-XChange Viewer, which has been discontinued.

The second possibility is that the antivirus on the local machine is impacting on how PDFXCView.exe runs. If you are using Kaspersky Antivirus then follow the steps below to resolve the issue:

1. Download the most recent KAV installer.

2. Uninstall KAV.

3. Restart the computer.

4. Install the most recent version of KAV.

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Knowledge Base Article:
KB231
Created On:
Nov 27, 2009 02:44 PM
Last Modified:
Mar 29, 2018 04:39 PM
Visits:
5292
General Installation Performance hang hangs KB231 not end not responding PDFXCview PDFXCview.exe respond Win 7 Win7 Windows 7