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Why can't I select text when I use PDF-XChange Standard to create PDF versions of web pages in Mozilla Firefox?

Question:

Why can't I select text when I use PDF-XChange Standard to create PDF versions of web pages in Mozilla Firefox?

Answer:

Mozilla Firefox uses hardware acceleration to render pages, which means PDF converters that capture print jobs do not operate correctly. Additionally, some browsers send text data as curves instead of standard text, and it is not possible to select curves in the same manner as standard text. Disabling hardware acceleration will also resolve this issue.

Resolution:

Hardware acceleration must be disabled in Mozilla Firefox in order to resolve this issue:

1. Open Mozilla Firefox and press F10. The Menu Toolbar will be displayed at the top of the browser.

2. Click Tools and then click Options in the submenu.

3. Click Advanced in the settings list and then click the General tab.

4. Clear the Use hardware acceleration when available box:

5. Restart Mozilla Firefox. It will then be possible to select text in PDF versions of web pages.

Please note that this method is a workaround - a full fix is dependent on the Mozilla team.

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