The Tracker Software support team has asked me to send a file that is too large to send as an email attachment. I was instructed to upload a file to the "User Uploads" server, but I am unsure how to do this.
Follow the steps below to send files to the Tracker Software support team:
**Note: this is an upload only server, once the file has been sent you will not be able to modify/delete/reclaim/download any files/folders sent.
The Page below will be displayed:
Please send an Email to Support@tracker-software.com Detailing the names of the files you have uploaded so we can locate and store them appropriately.
**Note: Files uploaded for troubleshooting purposes will be stored in a secure location for the duration needed by the development and support teams until the related issue has been resolved.
You can contact us by phone, email or our social media accounts — we are here to assist you.