Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly.
Try either disabling the anti-virus, or adding an exception to our installer/unblocking the installer. If using Webroot, please see here: http://www5.nohold.net/Webroot/Loginr.aspx?pid=10&login=1&app=vw&solutionid=762
If the issue still is not solved, please contact support@tracker-software.com using this link and provide the information requested in the email template. All requested information is necessary to troubleshoot installation problems.
You can contact us by phone, email or our social media accounts — we are here to assist you.