I'm getting a red banner after scanning documents to PDF, using my HP scanner and accompanying software:
**Note: Exact error may differ slightly, depending on the damage.
This is because HP's software does not adhere to the ISO PDF Specification. See here for further details:
As the issue is with HP's software, not our own, we cannot advise on a resolution using their software. We strongly recommend that you contact HP and reference the forum topic above.
In the meantime, you can use the scanning capabilities of PDF-Tools or the PDF-XChange Editor, to scan to PDF:
http://www.tracker-software.com/product/pdf-tools
http://www.tracker-software.com/product/pdf-xchange-editor
Scanning in the Editor:
http://help.tracker-software.com/EUM/default.aspx?pageid=PDFXEdit6:from_scanner
Scanning in PDF-Tools:
http://helpman.tracker-software.com/pdfxt6/index.html?scan-to-pdf_t.html
You can contact us by phone, email or our social media accounts — we are here to assist you.