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After updating my HP printer drivers, lines are printed too thick from the Editor...

  • Knowledge Base Article: KB506
  • Created On: Nov 10, 2016 02:38 AM
  • Last Modified: : May 23, 2017 03:36 AM
  • 1638 visit(s)
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Symptoms

 Lines are printing extremely thick, from the Editor, after a printer driver update from HP.

 

Cause

 This is a bug in HP's drivers, as they are not scaling line width correctly in MM_ANISOTROPIC mode.

 

Resolution

 We are attempting to implement a workaround but, given that this is a bug in HP's drivers, we cannot guarantee a solution and it is best to contact HP directly. One potential workaround is to use the Print as Image feature, in the Editor's print dialog, but this can increase the size and time of the print job, so is not ideal for all situations. Another workaround is to download the following ZIP file, extract the contents and run the registry keys within:

http://www.tracker-software.com/thick_lines_workaround.zip

 

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