On some Windows devices, it is possible that the OCR module is not started properly, which can cause your languages list to appear "empty", like so:
As mentioned above, this is a temporary workaround during build 352.0, if you have not already, please check for updates before following the steps below.
To resolve this, please open the dropdown section relevant to your PC architecture below. If you are not sure wether your device is 32 or 64 bit, please email Support@tracker-software.com for help determining the next step.
Ensure that all of our PDF-XChange software is closed.
Now the issue should be resolved and you can re-open our software to continue using the EOCR functions as intended.
Ensure that all of our PDF-XChange software is closed.
Now the issue should be resolved and you can re-open our software to continue using the EOCR functions as intended.
You can contact us by phone, email or our social media accounts — we are here to assist you.