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There are blank pages in my PDF when I use the SDK to convert files from TIFF format.

Problem:

There are blank pages in my PDF when I use the SDK to convert files from TIFF format.

Cause:

TIFF files may get scaled beyond permitted dimensions as they sometimes feature a DPI of 14. This will result in PDFs exceeding the maximum permitted size of 200x200 inches (14400x14400 points), which means that Acrobat Reader will not display them (even though PDF-XChange will). 

Resolution:

The DPI should be limited to a more reasonable range (for example 50-4800) in order to resolve this issue. This should ensure that images contain the correct DPI and that information is not missed. Additionally, the page size should be limited so that the largest dimension does not exceed 200 inches.

Please note that this process will not remove from image quality. The initial zoom factor is the only affected element.

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Knowledge Base Article:
KB97
Created On:
Jul 02, 2009 04:29 PM
Last Modified:
Apr 06, 2018 12:39 PM
Visits:
4837
SDK blank convert converting KB97 page pages PDF TIFF