... ause Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly. Resolution Try eithe ...
... Change family of products and how they should be used. PDF-XChange Co created this library in order to assist our users in using our products optimally and quickly resolving any issues that they may encounter. The Knowledge Base contains mo ...
... ange support team? Resolution Follow the steps detailed below to create and send log files. Please note that these instructions MUST be followed in the Latest release of the software, or we will be unable to resolve your issue. You can down ...
... ause Tracker Support will ask for an installation log as it may be crucial in determining the cause for the issue you are experiencing. Resolution First, you will need to download and save the MSI package for the installer you wish to log t ...
... n error message similar to this one: This happens even when I initiate the installation from an administrative account that has full privileges. Cause The cause of this issue is often the Brother Control Center 4 background utility. The PDF ...
... ? Answer There are a couple of methods that can be used to invert the visibility of layers. The first option is via the Layers pane, which can be opened with the shortcut Ctrl+L: Once the Layers pane is open, press Ctrl+A to select all laye ...
... I try to email a PDF using the default email client option in PDF-XChange Editor, I receive an error, or a different email client is used. Cause This issue is caused by a bug in a Windows update that was released in December 2017. The bug r ...
... t issue. We have informed Webroot of the issue and they have confirmed that it is a bug and that there are no viruses in either our software or the dowload links from our website. Further Information: The screenshot below contains the Webro ...
... l view PDF-XChange Editor as a "Less secure app", and therefore block it from being able to sign in to your account. If this is the case then the following error message or something similar will be displayed in PDF-XChange Editor: Resoluti ...
... ect product. This can be done from your account, which you can login to here. Alternatively, click here to contact our sales team in order to upgrade. Please include details about the product your purchased, why it is incorrect, and what yo ...
... has PDF-XChange and Adobe apps by default. Can I add other third party apps? Solution The Editor supports the addition of other third party apps to launch PDF directly from it. Many of these applications are auto-detected in the latest vers ...
... return reporting and backup withholding regulations. Cause Many non-US entities (notably private Canadian companies with no US presence) who sell goods to US customers are often asked by the US Customer to fill out a W-8BEN-E form to receiv ...
... for updates: NB: You can also launch the PDF XChange Updater through its windows install location at C:\Program Files\Tracker Software\Update\TrackerUpdate.exe The PDF XChange Updater will launch and look for updates, if an update is found ...
... jor version profiles of PDF-XChange products into another version (eg: V6 to V7). However, it is possible to manually recreate profiles once a new version is installed. These profiles can then be exported to a .ppr file and provided to othe ...
... XChange Editor's "trusted list" settings; by default the Editor will prevent connections to unknown sites in order to protect you and your PC from potentially dangerous websites. As each warning appears you can suppress them for that sp ...
... printer to the last printer used. Cause This is a new feature in Windows 10 and is enabled by default, and is not something that the Editor itself is doing. Resolution Open the start menu and search for Settings Then click Devices Then fin ...
... le associations, changing Preview Handler for PDF Files to Yes, does not result in correctly displayed thumbnails or PDF icons, it may be time to clear the thumbnails cache. By default, Windows stores the images for thumbnail previews in ca ...
... red while sending the e-mail: Error [MailLib]: MAPI.DLL cannot be loaded": Cause There is an issue in locating the correct MAPI.DLL version for your default mail client. There are many possible reasons for this issue. This article will not ...
... PDF-XChange Viewer and the free version of PDF-XChange Editor - as long as they meet the following requirements: They must not charge for, or otherwise profit from, our products/providing a service that enables the use of our products. Whil ...
... ions: Standard, Crop Borders and Symbols: Standard uses the JBIG region to compress images. Crop Borders locates and excludes white borders when images are compressed. Symbols is the PDF XChange implementation of the Text Image Data methods ...
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