... ly because 64-bit applications cannot work with 32-bit scanner drivers (normally TWAIN drivers). Please try scanning with Microsoft Paint, which is always a 64-bit application on 64-bit operating systems, and you will likely not be able to ...
... support requests to the forum. If you have been referred here after making a request for support, the information you provided was not sufficient. The list below details all necessary information that we require in order to answer your quer ...
... ot satisfy my needs. Cause It is not possible to adjust the measurement displayed in the measurement tool. This is because it is a calculated figure. In most cases, you can use the calibration tool to set the scale across the whole document ...
... lbar. 2. Hover over Link Tools. A submenu will appear. 3. Select an option from the list to activate the Link Tool. 4. Press CRTL+A. All links in the document will be selected. 5. Right-click (or use the Properties Toolbar) to edit as desir ...
... ividuals within the European Union and the European Economic Area that went into effect on 25th May 2018. The main purpose of GDPR is to give control to citizens and residents of the EU over their personal data. All companies and similar en ...
... ent version. Do I qualify for a discount? Resolution: If you can access your user account, simply sign in there, and you will see all upgrade options for your account listed under the "upgrade options" header on your account page: In the me ...
... n it is moved outside of the screen and back into view: Cause This issue arose as a result of the KB4034664 update for Windows 7 that was released on August 8th, 2017. Resolution We have resolved this issue. Please update to the 6.0.322.7 b ...
... l selected? Answer: The Keep Selected feature can be used for this purpose: 1. Select the desired tool. 2. Click Keep Selected to enable the Keep Selected feature. This option is located on the Format Tab: The tool will then remain selected ...
... y to convert multiple Microsoft format documents (Word, Excel, Internet Explorer, etc.), is through PDFTools. PDFTools is available through the purchase of PDF-XChange Pro or as a standalone application. You can also now open Word, Excel, E ...
... tions of the application, is there an option to configure feature settings for all clients/users from a central location? Answer Presets files can be used in conjunction with the feature settings detailed below: Add Background Add Bates Num ...
... increase from 20MB to several hundred when I open some files? Answer The PDF-XChange products cache pages to enable seamless browsing. This requires a large amount of memory for large files, but only when they are in use. The memory is fre ...
... during install. Cause As of build 308 we have changed the way we register licenses in our PDF products. Resolution The new serial key paradigm includes a choice of registration methods, either using a string or a "vault" file. Passing the k ...
... and other programs display readable information? Please note that a user asked this question on the Tracker Software Products forum. They experienced an issue when they used our products to view the document properties of files that 'B ...
... I provide remote access to my computer for the Tracker Software support team in order to resolve the issue? Answer: Please note that support is handled via email in the vast majority of cases. Tracker Software provides remote assistance to ...
... t open format in 2008. Therefore it is no longer under ownership of any kind. Adobe, the ISO, Ghostscript and Tracker Software Adobe displayed shrewd business logic when they offered the PDF format in open format. This meant that software d ...
... e As of Version 9 license keys need to be activated after being applied to a device. Activation must be done in the user context and so cannot be done by the installer. It must be done by the user post install. Resolution Active Directory G ...
... ing anything. Cause There are a myriad of possible reasons the .pdf file associations may change. Other applications sometimes take the association when they update themselves, sometimes Windows sets The Edge as the default. Resolution Sinc ...
... tinations in order to bookmark PDF documents? Answer: PDF-XChange Editor The Destinations pane is used to create and edit named destinations in PDF-XChange Editor: 1. On the View tab, Navigate to the Panes Dropdown menu and click Destinatio ...
... f the PDF-XChange print driver can be used for this purpose. Follow the steps below to print letterhead: Note that the steps to do this in most of our other PDF-XChange products is very similar. 1. Open the Start Menu and Search for Printer ...
... t all Installation packages mentioned in this article can be downloaded from your account page, or the relevant product page, by clicking the dropdown arrow beside any download button. Portable versions are only available for the Editor, (t ...
You can contact us by phone, email or our social media accounts — we are here to assist you.