... intenance and upgrades? Answer : One year of free upgrades and maintenance is included with every purchase from Tracker Software Products. All licensed users are entitled to extend their period of free upgrades and maintenance at significan ...
... update old versions but leaves multiple versions installed when only the latesd version is wanted. Cause In the past, major versions of Tracker Software products had been designed to be installed in parallel. Only minor version upgrades re ...
... uct, such a PDF-XChange Viewer, which has been succeeded by the PDF-XChange Editor. These are separate products, and you cannot update one to the other, they must be installed separately. If you are experiencing issues with administrative r ...
... o zoom. ...
... ot satisfy my needs. Cause It is not possible to adjust the measurement displayed in the measurement tool. This is because it is a calculated figure. In most cases, you can use the calibration tool to set the scale across the whole document ...
... pecial *.xcvault files. The *.xcvault file – is the container with list of license keys. In addition, the utility might be used to change protection mode for already installed license keys. If you are looking for additional command line o ...
... ly because 64-bit applications cannot work with 32-bit scanner drivers (normally TWAIN drivers). Please try scanning with Microsoft Paint, which is always a 64-bit application on 64-bit operating systems, and you will likely not be able to ...
... y to convert multiple Microsoft format documents (Word, Excel, Internet Explorer, etc.), is through PDFTools. PDFTools is available through the purchase of PDF-XChange Pro or as a standalone application. You can also now open Word, Excel, E ...
... support requests to the forum. If you have been referred here after making a request for support, the information you provided was not sufficient. The list below details all necessary information that we require in order to answer your quer ...
... se is older than build 2.047, in which the default settings were changed to open the attachment pane automatically. Resolution The simplest solution is to update to the most recent build of the software, which is available here. If updating ...
... ividuals within the European Union and the European Economic Area that went into effect on 25th May 2018. The main purpose of GDPR is to give control to citizens and residents of the EU over their personal data. All companies and similar en ...
... out it? I have purchased PDF-Tools for a specific purpose, and would like to streamline the process so that I only have to use one tool, instead of five. How can I do this? I was told that PDF-XChange PRO includes a powerful batch processin ...
... ent version. Do I qualify for a discount? Resolution: If you can access your user account, simply sign in there, and you will see all upgrade options for your account listed under the "upgrade options" header on your account page: In the me ...
... tions of the application, is there an option to configure feature settings for all clients/users from a central location? Answer Presets files can be used in conjunction with the feature settings detailed below: Add Background Add Bates Num ...
... n it is moved outside of the screen and back into view: Cause This issue arose as a result of the KB4034664 update for Windows 7 that was released on August 8th, 2017. Resolution We have resolved this issue. Please update to the 6.0.322.7 b ...
... low the steps below: 1. Open PDF-Tools. 2. Click the Protection Category. 3. Click the Secure PDF tool, and view its Tool Info in the right panel: 4. Expand the Choose Input Files action and ensure that Allow Select Multiple Files is enable ...
... increase from 20MB to several hundred when I open some files? Answer The PDF-XChange products cache pages to enable seamless browsing. This requires a large amount of memory for large files, but only when they are in use. The memory is fre ...
... ing a 'PRO' feature accidentally and adding watermarks to my documents. Follow the steps below to remove the 'PRO' features from the user interface: PDF-XChange Editor 1. Click Help > License. 2. Select the Hide all licensed ...
... during install. Cause As of build 308 we have changed the way we register licenses in our PDF products. Resolution The new serial key paradigm includes a choice of activation methods, either using a string or a "vault" file. Passing the key ...
... and other programs display readable information? Please note that a user asked this question on the Tracker Software Products forum. They experienced an issue when they used our products to view the document properties of files that 'B ...
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