... most often in Windows XP. It is caused during installation when the shortcut for PDF-XChange Viewer becomes configured to run it in low resolution color mode due to compatibility settings. Resolution Follow the steps below to check and reso ...
... n I find the Distribution Declaration document? Answer: Please note that the Distribution Declaration document must be completed and submitted to Tracker Software once per year for the following products: PDF-XChange Editor SDK PDF-XChange ...
... Department of Commerce: Bureau of Industry and Security have provided an ECCN (Export Control Certificate Number) for the entire family of PDF-XChange applications. This was necessary because ECCNs are required in all circumstances where so ...
... purchased one of our basic products, such as the PDF-XChange Editor and intended to purchase another, you can often perform the upgrade manually from your account page, on the "Upgrade Options" tab. If you mistakenly purchased the PDF-XChan ...
... rictions are always removed when license information is entered. If there are still demo restrictions in the product then the code must have been entered incorrectly in the uncompiled application. Prior to version 5.5 of our applications, T ...
... er not correctly configured...", etc. Cause This is because the PDF-XChange Lite printer uses the Microsoft XPS engine to convert to PDF and, sometimes, Windows reports this engine as being installed when it was not. Resolution Download and ...
... ew systems to ensure a seamless experience for most end users. System Administrators and Resellers will have some new items to take note of, while lower volume companies and groups of end users will be able to track which devices their lice ...
... ses of this issue: The first possibility is that an older version of PDF-XChange Viewer is being used. Please ensure that the most recent build is installed. It can be downloaded here. Additionally, please note that PDF-XChange Editor has n ...
... ted application? Answer: Tracker Software provides a comprehensive installer that must be used for this purpose. Please see the following links: Version 3 http://tracker-software.com/PDFX3SA_sm.zip Version 4 http://tracker-software.com/PDFX ...
... wever, when I use the "Send by E-mail" feature, a different email client is launched, or the "Internet Connection Wizard" dialog box opens. Cause: Your mail client is not set as the default Simple MAPI client (despite being set as the defau ...
... . I was instructed to upload a file to the "User Uploads" server, but I am unsure how to do this. Resolution: Follow the steps below to send files to the Tracker Software support team: Open this link useruploads.tracker-software.support in ...
... for debugging. Please note that a developer asked this question on the Tracker Software forum. They had copied all example files to the bin directory, but found that when they ran VB6 in interactive mode for debugging an error message appea ...
... e As of Version 9 license keys need to be activated after being applied to a device. Activation must be done in the user context and so cannot be done by the installer. It must be done by the user post install. Resolution Active Directory G ...
... at some command line options for the XCVault utility have been updated in the V9 release of the products, and some new options have been added. System administrators should note that this information is stored within the Windows Registry. T ...
... ported only on desktop Windows operating systems - but this may change in the future. ...
... hat says 'Download PDF Creation Tools'. How do I hide it? Cause If you are an unlicensed user then this button cannot be hidden or removed. We placed it there to promote our best-selling products, which we feel is a fair exchange fo ...
... nt that profile to be changed by users. Cause User profiles are typically stored in HKCU and as such can be modified by users. Resolution Use the command line to install a printing profile to HKLM that is then available to all users as a re ...
... driver, I am never provided a Save As dialog box (the printing essentially fails, although no error message is generated). Printing to other PDF printers works fine. Cause Citrix changed the printing method starting in Citrix ICA Client 10 ...
... rowsers. Why is this the case? Answer: Please note that the following switches must be specified in order to display PDF-XChange Editor in web browsers: F_Viewer must be specified in order to install PDF-XChange Editor. F_BrowserPlugins mus ...
... ges: Cause This is usually only seen on fresh or very recent Windows 7 installs which have missed some updates. It is caused by an issue in Windows Security updates, specifically speaking, the update mentioned here is missing: https://suppo ...
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