... update old versions but leaves multiple versions installed when only the latesd version is wanted. Cause In the past, major versions of Tracker Software products had been designed to be installed in parallel. Only minor version upgrades re ...
... uct, such a PDF-XChange Viewer, which has been succeeded by the PDF-XChange Editor. These are separate products, and you cannot update one to the other, they must be installed separately. If you are experiencing issues with administrative r ...
... support requests to the forum. If you have been referred here after making a request for support, the information you provided was not sufficient. The list below details all necessary information that we require in order to answer your quer ...
... ent version. Do I qualify for a discount? Resolution: If you can access your user account, simply sign in there, and you will see all upgrade options for your account listed under the "upgrade options" header on your account page: In the me ...
... andard in order to facilitate the installation of multiple copies of the software: 1. Click the Windows start icon in the taskbar. 2. Enter cmd in the text box and press enter: The Command Prompt will open: PDF-XChange Standard V7+ 1. Enter ...
... increase from 20MB to several hundred when I open some files? Answer The PDF-XChange products cache pages to enable seamless browsing. This requires a large amount of memory for large files, but only when they are in use. The memory is fre ...
... ing a 'PRO' feature accidentally and adding watermarks to my documents. Follow the steps below to remove the 'PRO' features from the user interface: PDF-XChange Editor 1. Click Help > License. 2. Select the Hide all licensed ...
... during install. Cause As of build 308 we have changed the way we register licenses in our PDF products. Resolution The new serial key paradigm includes a choice of activation methods, either using a string or a "vault" file. Passing the key ...
... I provide remote access to my computer for the Tracker Software support team in order to resolve the issue? Answer: Please note that support is handled via email in the vast majority of cases. Tracker Software provides remote assistance to ...
... t open format in 2008. Therefore it is no longer under ownership of any kind. Adobe, the ISO, Ghostscript and Tracker Software Adobe displayed shrewd business logic when they offered the PDF format in open format. This meant that software d ...
... t all Installation packages mentioned in this article can be downloaded from your account page, or the relevant product page, by clicking the dropdown arrow beside any download button. Portable versions are only available for the Editor, (t ...
... s? Why doesn't my system identify the scanner when I try to create PDF documents from it? I am using a 64-bit version of Windows and this process works when I use other applications, but not when I use PDF-XChange Editor or PDF Tools. A ...
... port for NPAPI plugins. Netscape Plugin Application Programming Interface and it is the API that we have used to create our browser plugins for both Chrome, and Firefox. Microsoft Edge (Windows 10 and later) does not support any kind of plu ...
... pplications. **Note that this Article refers to our older products, if you need assistance with our Office addins in the current versions, please see this article instead. Cause The 2 most likely things to stop the installation of the toolb ...
... rt these settings for users on multiple machines? Answer: A command line switch can be used to import settings from a file to users on multiple machines. Please note that these settings are stored in the Windows Registry for the current use ...
... ause: The maintenance for the software has either Expired or been Blocked due to an upgrade. If this happens and a newer build is installed then watermarks will appear on the output documents. If you are having this issue and your license k ...
... to continue. Subsequently PDF-XChange Editor, PDF-Tools and PDF-XChange Standard are installed in trial mode. There is no place to enter a serial key during installation. Cause The option to set PDF-XChange Editor as the default application ...
... e the PDF-XChange Standard add-on: 1. Open Internet Explorer and press F10. The Menu Toolbar will be disaplyed at the top of the browser. 2. Click Tools and then click Manage add-ons. The Manage Add-ons dialog box will open. 3. Move to the ...
... under File associations and set View PDF file in Internet Explorer to No, but still, PDF files are opening in the Internet Explorer. Cause When this happens, there are only two ways to disable the IE plug in. You can disable it through the ...
... SI and then got very lost trying to find which fields I should edit to input the licenses key and user details, can anyone point me in the right direction? Resolution You will need to add a row to the Property table in the .msi file, then s ...
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