... with a BSOD. Cause This appears to be caused by the way atomic ReOpen is handles on these servers. Resolution Use our Active Directory Group Policy Template for the Editor to disable atomic ReOpen and use the more traditional CreateFile/Cl ...
... eveloper asked this question on the Tracker Software forum. His users were reporting that orphaned printers were left in place after all other processes were complete. He wanted to know why this happened and what could be done to remove the ...
... ve these issues for you. Please use the Debugview freeware utility linked below to capture system calls/functions and isolate the issues. Follow the steps below: Click here to download Debugview. Please ensure that you download the correct ...
... y we receive scores of requests from some of the many 1000's of software developer's using our toolkits; here are some basic guidelines as to how to best help us to help you! Our experienced project developer's, with the skills ...
... tion. Cause The registry keys needed to set the user preferences are located in HKCU and are not available to be set during install for any user not performing the installation. This means that pushing the installation via a Group Policy (o ...
... ftware forum. They wanted to configure the "Save Generated PDF File" setting to save to a specific location but could not locate mapped drives on the system. Answer: This was a bug in older version of the software and it was resolved in bui ...
... be used to remove security blocks. ...
... ions: Standard, Crop Borders and Symbols: Standard uses the JBIG region to compress images. Crop Borders locates and excludes white borders when images are compressed. Symbols is the Tracker Software implementation of the Text Image Data me ...
... lity is included by default in all versions of Windows. Follow the steps below to take screenshots: 1. Open the window that you wish to screenshot. 2. Press the Print Screen button on your keyboard. (This is sometimes abbreviated to "PrtScn ...
... Tuner() appropriately when I am running the application by double clicking on it. When I run my application via Windows Scheduler (mstask.exe), then it gives an exception "Retrieving the COM class factory for component with CLSID {EEBC6859- ...
... er not correctly configured...", etc. Cause This is because the PDF-XChange Lite printer uses the Microsoft XPS engine to convert to PDF and, sometimes, Windows reports this engine as being installed when it was not. Resolution Download and ...
... Department of Commerce: Bureau of Industry and Security have provided an ECCN (Export Control Certificate Number) for the entire family of PDF-XChange applications. This was necessary because ECCNs are required in all circumstances where so ...
... : There is a rendering option for some pages in IE9 that means rendered pages are not text-selectable. Resolution: The HTML source code of the relevant page can verify whether or not the rendering option detailed above is the cause of the i ...
... ses of this issue: The first possibility is that an older version of PDF-XChange Viewer is being used. Please ensure that the most recent build is installed. It can be downloaded here. Additionally, please note that PDF-XChange Editor has n ...
... ump files can be very large, and may not fit into an email, you can send a download link if you have a personal sever (such as dropbox), or Use Our Upload Server. Our Support Team will either ask you to Create a Process dump (details in the ...
... for debugging. Please note that a developer asked this question on the Tracker Software forum. They had copied all example files to the bin directory, but found that when they ran VB6 in interactive mode for debugging an error message appea ...
... ect text after I 'reprint' to PDF. Cause: The default print settings in Google Chrome convert PDF text into curves. This means that text information is lost, and the resultant text is uneven and cannot be selected. Note that this is ...
... ly because 64-bit applications cannot work with 32-bit scanner drivers (normally TWAIN drivers). Please try scanning with Microsoft Paint, which is always a 64-bit application on 64-bit operating systems, and you will likely not be able to ...
... o change global printer settings for non-network printers. ...
... driver, I am never provided a Save As dialog box (the printing essentially fails, although no error message is generated). Printing to other PDF printers works fine. Cause Citrix changed the printing method starting in Citrix ICA Client 10 ...