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Knowledgebase

I have a problem with selecting text from PDF documents I created printing from Firefox 4.

Knowledge Base Article: KB307 - Created On: Apr 25, 2011 12:38 PM - Last Modified: Jan 22, 2013 01:32 PM

Symptoms

 I use the PDF-XChange Printer to create a PDF version of a web page I am looking at in Firefox 4 and in the resulting document I cannot select any text.

 

Cause

 Firefox 4 user hardware acceleration to render the page.  All PDF converters that work by capturing a print job are affected.

 

Resolution

 The work around is to disable hardware acceleration in Firefox 4:

Tools > Options > Advanced

but as mentioned in the Mozilla article: http://support.mozilla.com/en-US/questions/760923 it only works after a restart of Firefox.  See also : http://support.mozilla.com/uk/questions/794786

A fix for this will be dependent on the Mozilla Team.

 

 

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