... r message that warns of potential viruses in our products. Note that this issue occurs when using the latest release of Windows and MS Defender. Cause Certain heuristics in an older version of a Windows Defender definitions file were falsel ...
... dressed from our end. Resolution Some users have found that the following workaround has worked for them. If this solution does not help, please Contact us, so that we can investigate the issue and advise on another course of action. 1. Aft ...
... available for both Digital Signature Certificates and the Signatures and Initials features, as detailed below. Use a Typed Signature for Digital Signatures Please note that a valid digital signature certificate is required to use these feat ...
... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
... 502 / Error Code 2503): Cause These errors are most commonly caused by permissions issues with you Windows Temp folder, which can be generally found in C:\Windows\Temp. Alternative issues can sometimes cause these errors as well, including ...
... are not receiving email communication about website features, such as log-in attempts/2FA (two-factor-authentication), password recovery, account registration, or purchase confirmation emails. Please ensure that you check your spam/junk fol ...
... issue will be resolved with Version 9, build 353.0, but this article will remain in place as a reference. If you have not already done so, please first check for updates before following the steps below. Symptoms On some Windows devices, i ...
... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for PDF XChange - w ...
... ause Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly. Resolution Try eithe ...
... Change family of products and how they should be used. PDF-XChange Co created this library in order to assist our users in using our products optimally and quickly resolving any issues that they may encounter. The Knowledge Base contains mo ...
... ause Tracker Support will ask for an installation log as it may be crucial in determining the cause for the issue you are experiencing. Resolution First, you will need to download and save the MSI package for the installer you wish to log t ...
... n error message similar to this one: This happens even when I initiate the installation from an administrative account that has full privileges. Cause The cause of this issue is often the Brother Control Center 4 background utility. The PDF ...
... t issue. We have informed Webroot of the issue and they have confirmed that it is a bug and that there are no viruses in either our software or the dowload links from our website. Further Information: The screenshot below contains the Webro ...
... ect product. This can be done from your account, which you can login to here. Alternatively, click here to contact our sales team in order to upgrade. Please include details about the product your purchased, why it is incorrect, and what yo ...
... return reporting and backup withholding regulations. Cause Many non-US entities (notably private Canadian companies with no US presence) who sell goods to US customers are often asked by the US Customer to fill out a W-8BEN-E form to receiv ...
... jor version profiles of PDF-XChange products into another version (eg: V6 to V7). However, it is possible to manually recreate profiles once a new version is installed. These profiles can then be exported to a .ppr file and provided to othe ...
... for updates: NB: You can also launch the PDF XChange Updater through its windows install location at C:\Program Files\Tracker Software\Update\TrackerUpdate.exe The PDF XChange Updater will launch and look for updates, if an update is found ...
... available in the PDF-Tools SDK? Answer: Yes, this functionality is available in the PDF-Tools SDK. Several functions are required to perform this operation. Firstly, a set of PXCp_ET_... functions is required to extract the text content and ...
... cation toolbar has been disabled. Resolution Follow the below instructions to re-enable and use the Launch Application toolbar. PDF-XChange Editor 1. Right-Click any blank space on the Ribbon Toolbar. 2. Check the Launch Application checkbo ...
... le associations, changing Preview Handler for PDF Files to Yes, does not result in correctly displayed thumbnails or PDF icons, it may be time to clear the thumbnails cache. By default, Windows stores the images for thumbnail previews in ca ...
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