Privacy & Cookies

PDF-XChange & Cookies

How does PDF-XChange use cookies?

Cookies enable us to identify what browser you are using, or you when you have logged into your account on our server. We use cookies that are strictly necessary to enable you to move around the site, and to provide some basic features to you. We use cookies to enhance our ability to analyze our web traffic using Google Analytics. We also use cookies to facilitate the shopping cart in our online store.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

Strictly necessary cookies

Some cookies are strictly necessary in order to enable you to move around the website and use its features. Without these cookies, we wouldn't be able to determine the number of unique users of the site, or provide certain features such as the login in to the website.

Cookie Name Purpose
docu-track www.pdf-xchange.com code stores only one cookie, named "docu-track",  which acts as a session ID or a unique identifier set for each unique browser, to allow log analysis that determines the number of unique users for various parts of www.pdf-xchange.com.
non_windows_env_is_agreed

This cookie is for Mac users who agree to the purchase our Windows-based software, and therefore waive the right to a refund based solely on on the fact they are using a Mac. The cookie suppresses the re-prompting of the agreement for future purchases when the button "Agree and don't ask me anymore" is clicked in the online store checkout process. 

cookies-usage-consent

This cookie is added when you consent to our using cookies, so that we can remember your choice and do not have to prompt you again. The expiry time for this cookie is 180 days, 

Google Analytics

Google Analytics is a web analytics solution that allows us to see and analyze our web traffic data, giving us insight on both our site traffic and our marketing effectiveness.

Cookie Name Purpose
__utma

This stores the domain name (hash code) of the site, a unique visitor id (using a randomly generated number), time of first visit, time of previous visit, current time and number of sessions since first visit. The expiry time for this cookie is two years. 

__utmb

This stores the domain name (hash code) of the site, pages viewed in the current session and the current time. The expiry time for this cookie is 30 minutes. 

__utmc

This stores the domain name (hash code) of the site, pages viewed in the current session and the current time. The expiry time for this cookie is 30 minutes.

__utmz

This stores the domain name (hash code) of the site, time when the cookie was last set, total number of visitor sessions, number of different channels or sources through which the site was reached, source of the last cookie update, search hit tag identifier (or just 'organic' if reached via normal search hit), search medium and keyword phrase used to find site. The expiry time for this cookie is six months.

Need more information? Get in touch.

You can contact us by phone, email or our social media accounts — we are here to assist you.