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17 Nov 2020

Tuesday, November 17th Website down due to webhosting provider service disruption. Online Help Site & Support Forums have been restored

***UPDATE: Tues, Nov 17th 9:54 pm (PDT) Online Support Sites Have Been Restored (Free Online Support Forums & PDF-XChange Help Site)

Tuesday, November 17th 9:30 pm (PDT)

At 7:14 pm (PDT) our main website was offline for approx. 50 minutes due to a Webhosting Provider service outage interrupting our main website, sales and customer portals.

Our PDF-XChange Help Site (including online manuals) and Online Support Forums, are still unavailable due to this disruption in service.

They are working to resolve the issue and we ask for your patience at this time, support servers will be restored as soon as the service is back up.

Purchases through our online store will still be delivering order emails with license information, as well as our customer & reseller portals but our Online Support Resources are currently offline.

Product and Sales support will still be available by email (support@tracker-software.com and sales@tracker-software.com) during this outage.

Your patience is appreciated.


Tracker Software Products/PDF-XChange Co

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06 Nov 2020

Wednesday, Nov 11th, our Canadian Office will be Closed for a Statutory Holiday - Remembrance Day

We would like to advise all our clients that on Wednesday, November 11th our Canadian Office will be Closed for the Remembrance Day statutory holiday. 

A small Skeleton staff will be available for essential support issues and we will open again for business as usual on Thursday, Nov 12th

Our European office will be open for normal hours.

 

Thank you for your understanding and patience.
 

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02 Nov 2020

Presenting Build 342 released Nov 2nd, 2020!

We at Tracker Software Products & PDF-XChange Co are pleased to announce the release of Build 342 of our PDF-XChange V8 product line on November 2nd 2020
 

The PDF-XChange PRO V8 bundle combines three of Tracker Software's cutting-edge applications:

The builds history for each application is available below:

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07 Oct 2020

Monday, Oct 12th, our Canadian Office will be Closed for a Statutory Holiday - Thanksgiving Day

We would like to advise all our clients that on Monday, October 12th our Canadian Office will be Closed for the Thanksgiving Day statutory holiday. 

A small Skeleton staff will be available for essential support issues and we will open again for business as usual on Tuesday, Oct 13th

Our European office will be open for normal hours.

 

Thank you for your understanding and patience.
 

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24 Sep 2020

Tuesday, September 29, 2020 Share-It payment processor maintenance scheduled, order delivery delays expected.

Due to scheduled maintenance Tracker Software's main credit card payment processor could potentially see delays in order delivery for approx 4 hrs 4 AM to 8 AM CDT/ 11 AM to 3 PM CEST on Tuesday, September 29, 2020.

The Share-IT system will continue to take orders during the planned maintenance, but there may be temporary delays in customer fulfillment/order confirmation emails.
We apologize for any inconvenience this may cause.

For VISA and Mastercard payments customers can still use the second pay by credit card option processed by PayPal (no account required), with no delays in delivery. 

Best regards,

Tacker Software Products/PDF-XChange Co


 

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08 Sep 2020

Wednesday September 9th (08.00GMT) Scheduled Server maintenance - Email Services interrupt

Wednesday September 9th 08.00 (GMT) Scheduled Server maintenance - Email Services interrupted. 

Due to essential  maintenance to our Email server and systems, Users could potentially see disruption for approx 4-12hrs starting Wednesday September 9th (08:00 GMT.)

We apologize for any inconvenience this may cause.  Support Forums and Website services for Sales & Support will remain unaffected during this maintenance period.

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23 Apr 2020

PDF-XChange Co Ltd and Tracker Software Products (Canada) Ltd announce all products removed from sale in Mainland China and Hong Kong.

As of Tomorrow, April 24th, 2020 - Tracker Software Products (Canada) Ltd & PDF-XChange Co Ltd -  will cease all sales and support of our range of PDF-XChange Editing and Manipulation software to Mainland China and Hong Kong or sold to Chinese Companies or users in these locations.

Our products (both free and paid for) are used by several 100's millions of users around the world - either in our own end user software applications or via being embedded in publisher's Software Products and used indirectly.

All new sales to users on/in Mainland China and Hong Kong will therefore cease and no longer be available.

We will not change this policy unless the manner in which China and its governing regime interacts with the rest of world in every regard is done in a more open and globally responsible manner.

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10 Mar 2020

PDF-XChange - Reviews and comments updated

Our Viewer and PDF-XChange software are receiving some excellent independent reviews and comments - not that we are resting on our laurels - development to improve and refine continues at a brisk pace !

Here are just a few of the reviews and blogs being posted about the new PDF-XChange Viewer  that 1000's every day are downloading and using in place of Adobe's own Acrobat Reader !!!

For English Readers :

For some of our Non English Reading clients :

and there is plenty more if you just 'Google' 'Best PDF Reader',  PDF-XChange Viewer or PDFXViewer as the PDF-XChange has also become known - you will be pleased you did !

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04 Dec 2019

Final week to Get a $20 Gift Card when you submit a review for PDF-XChange on Capterra!!

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