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23 Apr 2020

PDF-XChange Co and Tracker Software Products (Canada) Ltd announce all products removed from sale in Mainland China

As of Tomorrow, April 24th, 2020 - Tracker Software Products (Canada) Ltd or PDF-XChange Co Ltd -  will cease all sales and support of our range of PDF-XChange Editing and Manipulation software to Mainland China or sold to Chinese Companies or users.

Our products (both free and paid for) are used by several 100's millions of users around the world - either in our own end user software applications or via being embedded in other Software Products and used indirectly.

All sales and support to users on/in Mainland China will therefore cease and no longer be available.

We will not change this policy unless the manner in which China and its governing regime interacts with the rest of world in every regard is done in a more open and globally responsible manner.

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17 Mar 2020

The Coronavirus Outbreak, Remote Working and Corporate Licenses

The COVID-19 coronavirus outbreak has resulted in extraordinary times and unprecedented demands being made on all business owners, managers and staff. The length and severity of the outbreak, both for the individuals and businesses affected, is currently unclear and difficult to predict with any degree of certainty. Tracker Software have decided to do what we can in order to ease the problems that all corporate and business users are facing with regard to their staff making the transition from working in the office to working remotely, as we are aware that this transition may not be a simple one - especially for smaller companies. Therefore we have made the decision to extend the range of our clients' licenses from being strictly permitted on the business owner's equipment to being additionally permitted on the personal equipment of their staff at home. The following conditions are applicable:   

1. Clients must not exceed the numbers permitted by their license. For example, if they have a 1000-user license then only total of 1000 users may use our products. If additional licenses are required then they must be purchased.

2. Once the COVID-19 coronavirus crisis has passed, all installations on the home machines of staff must be uninstalled. The licensee must take the responsibility to ensure that staff comply with this condition.

This license extension is effective immediately and will remain in place until July 31st, 2020 - at which point we will reassess the situation. This means that, as things stand, all 'home installations' must be uninstalled no later than August 31st, 2020 - unless we agree to extend the deadline prior to that date.

During the COVID-19 coronavirus outbreak, Tracker Software may have no other option but to relocate staff to fulfill their duties from home rather than from their offices. Therefore, we respectfully ask clients to ensure that their primary means of communication with us, wherever possible, is via email or through our online support forums, rather than via the telephone.

We are here to do our utmost to assist and help our clients in any that we can during the challenging months ahead - please do not hesitate to contact us with any questions or queries you may have. 

PDF-XChange Co Ltd/Tracker Software Products (Canada) Ltd.

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10 Mar 2020

PDF-XChange - Reviews and comments updated

Our Viewer and PDF-XChange software are receiving some excellent independent reviews and comments - not that we are resting on our laurels - development to improve and refine continues at a brisk pace !

Here are just a few of the reviews and blogs being posted about the new PDF-XChange Viewer  that 1000's every day are downloading and using in place of Adobe's own Acrobat Reader !!!

For English Readers :

For some of our Non English Reading clients :

and there is plenty more if you just 'Google' 'Best PDF Reader',  PDF-XChange Viewer or PDFXViewer as the PDF-XChange has also become known - you will be pleased you did !

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04 Dec 2019

Final week to Get a $20 Gift Card when you submit a review for PDF-XChange on Capterra!!

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04 Nov 2019

Presenting Build 334 released Nov 4th, 2019!

We at Tracker Software Products are pleased to announce the release of Build 334 of our PDF-XChange V8 product line November 4th,2019.

Here is a short video highlighting some of the new features to be included in our latest, highly anticipated release of the PDF-XChange Editor.

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16 May 2019

Adobe are threatening to SUE licensed users who have paid for their product if they dont stop using it - CRAZY...

Adobe threatening to SUE its own licensed users if they continue to use their legacy products !!!

You couldn't make this up - if you wont sign up to Adobe's subscription based use of its Photoshop product you may find yourself being sued by the firms lawyer's - even if you purchased a license and don' want to move to a subscription based model and are happy with the product you now use.

I wonder why ? Could it be that they make a lot more money from users paying a monthly fee for use of their products ???

Read More here

We believe Subscription based software is a rip off to maximize profits for Software Publishers and we do not offer this form of supply !

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08 Apr 2019

Enhanced (optional) OCR Plugin and V8 released and now available !

Tracker Software are happy to confirm that V8 of our products PDF-XChange Editor/Editor Plus, PDF-Tools and the PDF-XChange Pro bundle are available now along with the new optional Enhanced OCR Plugin from just $14.95 per user or less!

The new Enhanced OCR plugin includes the following highly-anticipated features that extend the functionality of our dynamic PDF-XChange products:

  • The Enhanced OCR Plugin's character recognition is more accurate and significantly Faster than the existing OCR engine - usually between two and three times as fast.
  • The Enhanced OCR Plugin recognizes stylistic elements of text such as the Font, Color, Bold, Italic, Strikeout and Underline values.
  • The Enhanced OCR Plugin recognizes Tables in source documents and inserts them, along with converted text, into output documents.
  • The Enhanced OCR Plugin can create PDFs with "Editable Images and Text" - which replaces image-based text in source documents with standard, editable text.
  • The Enhanced OCR Plugin can create PDFs with "Fine Page Content" - which replaces the original page content with new content that contains only text and images recognized during the process of OCR.
  • The Enhanced OCR Plugin features Multi-Threaded Processing, which enables OCR to be performed on multiple pages in parallel threads. Users that have machines with multiple processors/cores will enjoy a significant reduction in the time taken to OCR large documents - usually at least twice as fast as V7.

Additionally, significant improvements have been made to the existing OCR engine for V8, and these are also available by default in the Enhanced OCR Plugin:

  • The new, embedded utility 'ResourcesUpdater' makes it possible to install new (or update existing) OCR languages without having to restart the application.
  • The new feature "Auto-Detect Image Skew" automatically detects image skews (up to +- 45 degrees) and/or incorrect page rotations (90, 180 or 270 degrees) in scanned documents.
  • The new feature "Correct Auto-Detected Image skew" corrects image skews and incorrect page rotations that the "Auto-Detect Image Skew" feature identifies.

Existing Clients, New Users and the Enhanced OCR Plugin

Existing clients with active product maintenance who upgrade to V8 at the time of release will enjoy the benefit of a FREE LICENSE for the Enhanced OCR Plugin that will remain valid until their current maintenance expires. They will then have the option of renewing their product license maintenance with or without the Enhanced OCR Plugin as desired, and will only pay the license maintenance fee for the plugin if they elect to keep it. Renewals that do elect to keep the Enhanced OCR Plugin will have their regular product license pro-rated so that maintenance for both the product in question and the Enhanced OCR Plugin have a synchronized maintenance cycle. This is the most efficient setup as it means that a single license key is issued regardless of whether or not users elect to keep the Enhanced OCR Plugin.

The license for the Enhanced OCR Plugin is perpetual, in the same manner as the licenses for all of the Tracker Software family of products. Licenses for the Enhanced OCR Plugin will continue to work in any version of our products released while a user has active maintenance - this includes the free license given to users who have existing maintenance at time of the release of V8, as well as the licenses of users who upgrade to V8 or who renew their product maintenance and add the Enhanced OCR Plugin.

Existing clients with expired product maintenance have the opportunity to renew their maintenance or upgrade to V8 with or without the Enhanced OCR Plugin as desired.

New Users who purchase PDF-XChange Editor/Editor Plus, PDF-Tools or PDF-XChange Pro V8 without including the Enhanced OCR Plugin will have the opportunity to test the plugin in demo mode for 30 days. When this trial period has expired they have the option to upgrade to include the Enhanced OCR Plugin or revert to the free OCR engine as desired.

Tracker Software sincerely hopes that you enjoy and make good use of this dynamic new OCR functionality, and we continue to strive to improve all of our products for the benefit of all users.

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01 Apr 2019

Presenting Version 8 released April 4th, 2019

We at Tracker Software Products are pleased to announce the release of Version 8 our PDF-XChange product line on April 4th, 2019.

Here is a short video highlighting some of the new features to be included in our latest, highly anticipated release of the PDF-XChange Editor.

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