Resources for Support
Our free support forums are available around the clock to all users of both the licensed and the free versions of our software. The technical support team, as well as our developers, are actively monitoring the forums in order to ensure that you get the answers you need as quickly as possible.
Browse topics
The Knowledge Base contains more than 500 articles relating to our products. Here you can find information about how to use the software, answers to frequently asked questions, tips and tricks for the product features and specific "how to" instructions for more complicated operations.
Read more
If you cannot find the answers to your questions using our support resources then please email our support team with your queries.
ContactWe at Tracker Software Products are proud of the support we offer to all users of our products - whether they own a license or are simply using one of the free versions. We believe that all user requests, feedback and comments are equally important, and we welcome them as they assist us in improving our products and services for the benefit of all clients. We respond to all queries promptly and comprehensively.
Please ensure you are using the latest release of the product in question before reporting any issues, as they may have already been resolved if you are using a previous build.
If you need to request assistance at our support email - support@tracker-software.com - then please include as much information as possible about the environment in which
the software is operating, such as the version of Windows, any other software involved in the issue, and a sample file. Instructions on how to report bugs
effectively is available here.