Testimonials

Below are testimonials from those who have worked with the sales and support teams at our company.  For testimonials about products, make sure to visit the products page and read the user reviews there as well.

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21 Jan 2019

by Alexandru C.

I'm using the licensed version for some years now, after using the free version for a while. Back then the Adobe products were solely read-only (no editing at all) and Tracker's version was giving full editing (save for forms) for about 30 bucks, which was dirt-cheap, but if you shell out a bit of money you can edit the text in a PDF (quite useful sometimes), summarize comments, create and/or edit forms. Not every Joe Average needs this functions, but if you need them, then Tracker's solution is giving you the best bang for the buck . I also had several instances when I contacted support and got always competent and rapid responses; sometimes I discovered bug(s), sometimes I oversaw something. Highly recommended both as software and as support experience.

Germany
22 Sep 2016

by Chad Roffall

Regarding the Tracker Administrative Template.

... It is a fantastic addition. Thank you so much for bringing it to our attention. This is simple and clean. I'm a big fan.

IT Specialist
21 Jan 2019

by Gary G.

I am a writer here in Vancouver BC Canada. I need a flexible PDF Program that offers many options. The demands put onto me limit any waste of time. So, various PDF/OCR Programs were tested over 8-months, four were kept right until I made a decision. These were all well known programs. The one I decided upon without hesitation was PDF-XChange Pro. Let me be clear, money was not the deciding factor, it was overall operational ease of use with well thought out features built in. I still use Adobe on my other server, but my clear favorite is PDF-XChange Pro. The Team that put this together deserves to be given the highest ratings.

Canada
27 Jan 2016

by Andrew

I checked out the PDF-XChange Editor and purchased it. It was faster than the Foxit Reader and has highlighting of the search terms. It is just the software I need! It enables me to be more effective in evaluating the many PDF research papers I have in my digital library (over 10,000). It has more commenting features and a better and faster file search (with context of line, paragraph, etc.) than Adobe Acrobat. Plus all the other features. I had been using Acrobat for years but not all that happy with the 'feel' of the new DC version. The 'kindergarten' style is not for me

Best regards

USA
21 Jan 2019

by Steve

I've been using this for many years and have been impressed, from the very beginning, as to the features and flexibility bundled into this suite of tools. It's the ONLY one I recommend when someone asks me about PDF files. The PDF Tools (or Toolbox as I call it) has so many useful features, it's mind-boggling. If you do ANY work with PDFs, this suite of tools provides, BY FAR, the best combination of features for the price as far as I'm concerned.

USA
04 May 2016

by S. Tucker

I have used your products for years.
They are awesome, and the prices are fair.
I don't know if you just added the simplify page feature, but it is awesome.
If you added it a while back I will kick myself for struggling for so long printing websites to pdf.
Thank you!
I wish I could use this at work instead of Adobe Acrobat.

Texas, USA
21 Jan 2019

by Emma

I came across this software in my search for a replacement to Foxit Phantom. On the job-related side, I needed some key features, such as OCR and the ability to create several signatures, as I sign on behalf of some of our salespeople. On the school side, I needed the ability to highlight and make comments on a PDF. This software has been perfect in all aspects of my needs. Pre-sales questions were responded to in less than a day. Support is just as important as a quality product and Tracker provides both. The cost was well worth it to meet my needs. I have an excellent product and customer support to go with it!

USA
10 Oct 2012

by Brian Coetzee

Thank you all, for an absolutely fantastic ap. So incredibly logical and user friendly. The best there is. I’m so happy there is something out there that actually works, even when compared to bloated commercial stuff.

England
21 Jan 2019

by Anonymous

I just wanted to let your company know that I am very happy with your software and specifically about a certain feature. I have grown accustomed to using the interface in Version 6 that my company has licensed. Today the IT pushed out an update that upgraded my installed software to V7. When I first ran it, I saw the new Ribbon UI that Microsoft jammed down everyone’s throats. I personally detest the Ribbon, and I was a bit disoriented at first. But after looking into the help files to educate myself where all the options are, I found that you included the option to use the Classic UI or the touch-friendly Ribbons. I switched to the Classic UI and I am one very happy user! So many products only support the Ribbon, and here your software allows the user (me!) to choose. I respect this and am glad that you chose to give this option. Well done on an excellent product! Please ensure this feedback gets to your product managers, etc. Thank you.

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21 Sep 2011

by Bob Parham

TESTIMONIAL LETTER TO TRACKER SOFTWARE

I would like to say that your PDF-XChange Viewer is a great software program and I have made it my default viewer. I don’t require a fraction of its many capabilities but it is really fast.

However, as good as it is, what really impresses me more is the support furnished by your developers and support people.

I am writing a book using Scribus which is an open source, free, Desktop Publishing Program that produces a perfect PDF file. However, when using Booklet Printing, Adobe Reader and others I tried simply would not print the pages properly on my Inkjet printer. My printer, and I’m sure all Inkjet Printers work this way, has approximately ¼ inch non printable area all around the sheet of paper to eliminate the possibility of spraying ink past the sheet and into the case. Unfortunately, this unprintable area was added to the margins already included in the pages of my book making the margins excessively wide and reducing the body text area on the printed page.

I contacted Tracker Support, explained the problem and found them to be very receptive to finding a solution to the problem. Support, with assistance from Tracker developers, patiently cooperated with me and found an answer. I seriously doubt that I could have gotten the help I needed anywhere else.

I highly recommend PDF products developed by Tracker Software as well as the Support People who work so tirelessly to insure that users of their products have a good experience.

Bob Parham
Palmetto, Georgia

Palmetto, Georgia, USA