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How do I display a PDF in a web browser using the PDF-XChange Plugin

  • Knowledge Base Article: KB388
  • Created On: Mar 6, 2013 06:07 PM
  • Last Modified: : Mar 7, 2013 08:12 AM
  • 93754 visit(s)
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Symptoms

 When i click a PDF link on a web page it does not open in the PDF-Xchange Viewer plugin.

 

Cause

 When you click a PDF link on a web page, it can open either within the web browser or directly in your default PDF viewing application. Each browser has its own settings to control how PDFs open from a web page.  To change the display behavior, follow the instructions below for your browser, or see the browser documentation on how to control plug-ins or add-ons.

 

Resolution

 

 Internet Explorer 8 and 9
  1. Open Internet Explorer, and choose Tools > Manage Add-ons.

  2. Under Add-on Types, select Toolbars And Extensions.

  3. In the Show menu, select All Add-ons.

    IE Manage Add-Ons

    Select All Add-ons from the Show menu in the Manage Add-ons dialog box.


  4.  In the list of add-ons, select PDFXChange

    Note : If you have the PDF-XChnge Printer installed you will see two PDF-XChange Add-ons.  The one for displaying a PDF will be listed as type Browser Helper Object.

  5. Click the Enable or Disable button (it toggles depending on the status of the selected add-on):

    Enable sets the PDF-XChange Viewer add-on to open PDFs in the browser.

    Disable turns off the add-on so it does not open PDFs in the browser.


     Note:  If you have other PDF add-ons listed select each one and disable them to ensure there are no conflicts.

 
 
Google Chrome

 

  1.  Open Chrome, and go to:

    chrome://plugins

  2.  Locate the PDF-XChange plug-in, and do one of the following:

    To have the PDF-XChange plug-in open PDFs in the browser, click Enable.

    To use the Chrome PDF Viewer instead of the PDF-XChange viewer, click Disable for the PDF-XChange plugin and the Chrome PDF Viewer becomes enabled.

    To have Chrome download PDFs instead of displaying them in the browser, shift-click Disable for all listed PDF plugins. This leaves all viewer plug-ins disabled so the PDFs won't display in the browser.

    Chrome Manage Plugins

 

 

Mozilla Firefox

 

  1. Choose Tools > Add-ons.
     
  2. In the Add-ons Manager window, click the Plugins tab, then select thePDF-XChange plugin.
     
  3. Click the Enable or Disable button (it toggles depending on the status of the selected add-on):

    Enable sets plugin to open PDFs in the browser.

    Disable turns off the plugin so it does not open PDFs in the browser.

    Firefox Plugins Manager

     

 In addition we have seen cases where it is also needed to set the mime type for associating PDF files in Firefox.

  1.  Choose Tools >Options --> Applications.
     
  2. In the search box type pdf.
     
  3. Select Use PDF-XChange Viewer (in Firefox).

 

 

Firefox Applications Options

Note : You need to have set the plugins first and possibly restart Firefox or you may not have this option. 

 

 

 

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