Knowledge Base :: Search results
Showing 20 of 214 found
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Can I use the PDF-XChange family of products on unsupported versions of Windows?
... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for Tracker Softwar ...
64 visits -
I have a problem with the Tracker Updater failing to update my products.
... that ff you see the error message below then see KB 524. Resolution The fastest way to resolve this issue is to email us with a screenshot of the error message that you received, and a log from the Tracker Updater. Follow the steps below t ...
104 visits -
How do I Create Custom Tools in PDF-Tools
... out it? I have purchased PDF-Tools for a specific purpose, and would like to streamline the process so that I only have to use one tool, instead of five. How can I do this? I was told that PDF-XChange PRO includes a powerful batch processin ...
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I have a problem with Adminstrative rights in the Tracker Updater/installer
... ror message similar to this one: This happens even when I initiate the installation from an administrative account that has full privileges. Cause The cause of this issue is almost always the Brother Control Center 4 background utility. The ...
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New Header/footer options in V7
... eriencing this, please update your software to the latest version available here. As of build 325 we have moved away from our old method of handling headers/footers to allow for even more functionality than ever before. Resolution The Heade ...
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How do I create SharePoint log files for the Tracker Support team?
... Software support team? Resolution Follow the steps detailed below to create and send log files. Please note that these instructions apply to build 325.1 and later: 1. Open PDF-XChange Editor. 2. Click the File tab, then click Preferences ( ...
533 visits -
How do I log an installation for Support
... ause Tracker Support will ask for an installation log as it may be crucial in determining the cause for the issue you are experiencing. Resolution First, you will need to download and save the MSI package for the installer you wish to log t ...
831 visits -
Can I use PDF-XChange Editor to clear selected radio buttons?
... lected radio buttons: 1. Click the Form tab, then click Select Fields: 2. Click and drag the pointer to select the group of radio buttons: 3. Right-click the selection and then click Properties in the shortcut menu (or Press Ctrl+`). The Pr ...
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I have a problem with loading an installer in Windows Vista
... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
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How do I hide the standard stamps pallet in the PDF-XChange Editor?
... istry key. Please find the raw key data below: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor\3.0\Settings\StampsView] [HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor\3.0\Settings\Stamps ...
1561 visits -
How do I Convert multiple Microsoft Office documents at once?
... y to convert multiple Microsoft format documents (Word, Excel, Internet Explorer, etc.), is through OFFice2PDF. OFFice2PDF is available through the purchase of PDF-XChange Standard and PDF-XChange Pro. Go to OFFice2PDF. To add the files you ...
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I have a problem with add a custom tool to the toolbar, using JavaScript, in the Editor?
... ;s worth noting that we generally don't write scripts for users, as it takes either support staff, or developers, away from helping other users. Exceptions may be made when scripts are extremely simple, but we don't guarantee it. It ...
1873 visits -
How do I Add Roman Numerals to Thumbnails
... one finds in scholarly citations) without guessing at its absolute page number? Is it also possible to to have the special page numbers displayed in the thumbnails for each page? Answer You can indeed add roman numerals to PDF so that the p ...
1977 visits -
A short explanation about profiles in the PDF-XChange Standard Driver.
... rinting Preferences” pages of the driver, except the list of custom forms. Custom forms are kept outside of profiles, however this may cause what can appear as inconsistencies in usage. The default profile is stored under HKEY_LOCAL_MACHI ...
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How do I add launchable apps into the Editor
... has PDF-XChange and Adobe apps by default. Can I add other third party apps? Solution The Editor supports the addition of other third party apps to launch PDF directly from it. Many of these applications are auto-detected in the latest vers ...
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How do I clear the thumbnails cache?
... le associations, changing Preview Handler for PDF Files to Yes, does not result in correctly displayed thumbnails or PDF icons, it may be time to clear the thumbnails cache. By default, Windows stores the images for thumbnail previews in ca ...
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How do I turn my internet search feature into a text translator.
... ? Answer There is an easy way to translate your PDF files with the Editor. The first step is to add a new search provider in your list. To do so, please open the Editor and go to File > Preferences (CTRL+K), scroll down and click the Search ...
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Legacy Editor UI customization
... ve added the ability to customize the UI. Resolution Customizing the UI To customize the UI, you must go to Edit > Preferences > Customize UI: There, you will see three major groups: Fonts, Colors, and Backgrounds. As you can see in the scr ...
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How do I create PDF-XChange Viewer SDK server applications that can perform unattended printing?
... at a developer asked this question in the Tracker Software forum. The product that they were developing was a server-type application, which required the functionality to be unattended and without previews/dialog boxes. They wanted it to be ...
2191 visits -
I have a problem with text in comments not showing while typing
... until I exit, so I can’t see what I’m entering until after deselecting the comment. Resolution To resolve this issue, a simple disk cleanup will do. Please close the Editor during this process. Open the start menu and search Disk cleanu ...
2237 visits