I have installed the software with a valid license key but now I can’t find a way to activate the key for "all users".
Activation is always and in every case a "per user" requirement. It cannot be done for "All Users" on a system under any circumstances. Activation involves setting a flag in a user's HKCU registry, as such can only be done as the target user.
The process of installing/applying a license key to a device is distinct and separate from activating it for users. Getting a fully licensed instance of the software is a two step process, the key must be installed on the device and subsequently activated by every user.
This is the process of passing a license key (as a file or string) to any of our products. Installing a license key results n the key being stored in the Windows registry in either HKLM, HKCU, or both.
One can apply a key during application installation, or post install.
This is the second step in the process of getting a user up and running with an already installed license.
Activation is always a per user process. It requires write access to a user's HKCU registry so as to set an "Activated" flag for that user. As such a license cannot be activated for "All Users" on a device.
On first run after installing a key users will be prompted with and "Info Bar" prompting them to Activate their license key:
Users can also activate via the "License Key Window" that opens when clicking the other button on the Info Bar, "Show License Keys".:
On clicking "Activate" users are prompted with this dialog of choices:
For most people Activate via Internet is the simplest approach. Click the button and seconds later see this:
Users close the dialogue and they are done. Details here: https://www.tracker-software.com/knowledgebase/554-How-do-I-Manage-my-License-keys-in-V9#activate-via-internet-recommended1
For people without a direct internet connection a manual option is offered. Details here: https://www.tracker-software.com/knowledgebase/554-How-do-I-Manage-my-License-keys-in-V9#activate-manually-offline
Activation can be done silently and transparently in a managed network environment, by Group Policy or user side script. Details here: https://www.tracker-software.com/knowledgebase/558-How-do-I-silently-activate-keys
Using the Group Policy to silently activate users results in them never even seeing the Info Bar, the software appears to them to simply start already activated.
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