... dressed from our end. Resolution Some users have found that the following workaround has worked for them. If this solution does not help, please Contact us, so that we can investigate the issue and advise on another course of action. 1. Aft ...
... an this be done? Resolution You will first need to launch the Tracker Updater, this can be done through most Tracker-Software applications by clicking help > check for updates: Or by opening the start menu and searching for Tracker Update: ...
... barcodes must be used in order to populate barcodes with information. Follow the steps below to view/edit the Value Calculation property of barcodes: 1. Click the Form tab, then click Select Fields, right-click the desired barcode and click ...
... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for Tracker Softwar ...
... XChange Editor's "trusted list" settings; by default the Editor will prevent connections to unknown sites in order to protect you and your PC from potentially dangerous websites. As each warning appears you can suppress them for that sp ...
... Software support team? Resolution Follow the steps detailed below to create and send log files. Please note that these instructions MUST be followed in the Latest release of the software, or we will be unable to resolve your issue. You can ...
... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
... ause Tracker Support will ask for an installation log as it may be crucial in determining the cause for the issue you are experiencing. Resolution First, you will need to download and save the MSI package for the installer you wish to log t ...
... ues are interchanged. For example, if a value of 50 is saved as the top value and a value of 700 is saved for the bottom value, then PXC_GetPageBox subsequently reads the values as 700 for the top value and 50 for the bottom value. Answer T ...
... ror message similar to this one: This happens even when I initiate the installation from an administrative account that has full privileges. Cause The cause of this issue is often the Brother Control Center 4 background utility. The Tracker ...
... with a BSOD. Cause This appears to be caused by the way atomic ReOpen is handles on these servers. Resolution Use our Active Directory Group Policy Template for the Editor to disable atomic ReOpen and use the more traditional CreateFile/Cl ...
... ause Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly. Resolution Try eithe ...
... lue is applied from the bottom of the page. For example: If the value is 0 -> then the image is not visible - its top is at the bottom of the page. If the value is 150 -> then the top part of the image is visible at the bottom of the page, ...
... defined in pxc-defs.h. PCCERT_CONTEXT is defined in Windows API headers. There was a bug in older versions of the SDK that prevented the display of these definitions. If they are not present in your SDK then please download the most recent ...
... k. The odd numbered times -1,3,5,7....etc. it works. Why? Code: XCPro35_Defs.PXCp_WriteDocumentW(pdf, AOutPdfFile, XCPro35_Defs.PXCp_CreationDisposition.PXCp_CreationDisposition_Overwrite, 0); Resolution: A call to PXCp_WriteDocumentW twice ...
... eriencing this, please update your software to the latest version available here. As of build 325 we have moved away from our old method of handling headers/footers to allow for even more functionality than ever before. Resolution The Heade ...
... ocuments, even though I have a valid license. Causes The most common cause of unexpected watermarks on printed documents is when users have a license for PDF-XChange Editor, but have installed PDF-XChange PRO/PDF-XChange Standard, or vice v ...
... (4.0.0.152) and it is now fixed. If you are experiencing this problem then please download the latest version, which is available here. ...
... f a certificate? As we tried to set to System.Security.Cryptography.X509Certificates.X509Certificate2 and System.Security.Cryptography.X509Certificates.X509Certificate, but we have a problem with memory protection. Answer: It is the Crypto ...
... I try to email a PDF using the default email client option in PDF-XChange Editor, I receive an error, or a different email client is used. Cause This issue is caused by a bug in a Windows update that was released in December 2017. The bug r ...