Knowledge Base :: Search results
Showing 20 of 301 found
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How do I suppress security warnings for specific link types.
... XChange Editor's "trusted list" settings; by default the Editor will prevent connections to unknown sites in order to protect you and your PC from potentially dangerous websites. As each warning appears you can suppress them for that sp ...
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Can I use the PDF-XChange family of products on unsupported versions of Windows?
... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for Tracker Softwar ...
877 visits -
I have a problem with Adminstrative rights in the Tracker Updater/installer
... ror message similar to this one: This happens even when I initiate the installation from an administrative account that has full privileges. Cause The cause of this issue can also be the Brother Control Center 4 background utility. The Trac ...
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Why are watermarks appearing on output documents when I use the PDF-XChange printers?
... ocuments, even though I have a valid license. Causes The most common cause of unexpected watermarks on printed documents is when users have a license for PDF-XChange Editor, but have installed PDF-XChange PRO/PDF-XChange Standard, or vice v ...
1187 visits -
How do I Hide or Remove All Images in a Document
... tion to automatically do this, however using the content pane to select all images allows you to perform operations on all the images in a document simultaneously. Resolution 1. Open the desired document in the PDF-XChange Editor. 2. On the ...
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How do I setup Watched Folders in PDF-Tools
... sed by certain tools without interaction, Is this possible? Answer Yes! PDF-Tools offers Folder Monitors, or Watched Folders as a key function. This allows you to specify a folder to watch, and a number of other parameters to handle these s ...
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How do I create SharePoint log files for the Tracker Support team?
... Software support team? Resolution Follow the steps detailed below to create and send log files. Please note that these instructions apply to build 325.1 and later: 1. Open PDF-XChange Editor. 2. Click the File tab, then click Preferences ( ...
1423 visits -
New Header/footer options in V7
... eriencing this, please update your software to the latest version available here. As of build 325 we have moved away from our old method of handling headers/footers to allow for even more functionality than ever before. Resolution The Heade ...
1438 visits -
I have a problem with emailing PDF documents using the default mail client.
... I try to email a PDF using the default email client option in PDF-XChange Editor, I receive an error, or a different email client is used. Cause This issue is caused by a bug in a Windows update that was released in December 2017. The bug r ...
1502 visits -
How do I log an installation for Support
... ause Tracker Support will ask for an installation log as it may be crucial in determining the cause for the issue you are experiencing. Resolution First, you will need to download and save the MSI package for the installer you wish to log t ...
1523 visits -
How do I Generate bookmarks with a custom zoom level
... of JavaScript. While normally this is an advanced function, it has been simplfied and layed out in a way that even inexperienced users can benefit from these options. If you require assistance, or find the below options are not working as i ...
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I have a problem with BSOD when using SaveAs on a Citrix XenServer Terminal Server
... with a BSOD. Cause This appears to be caused by the way atomic ReOpen is handles on these servers. Resolution Use our Active Directory Group Policy Template for the Editor to disable atomic ReOpen and use the more traditional CreateFile/Cl ...
1868 visits -
Why can't I use Gmail in the Send-by-Email feature of PDF-XChange Editor?
... Gmail view PDF-XChange Editor as a "Less secure app", and therefore block it from being able to sign in to your account. If this is the case then the following error message or something similar will be displayed in PDF-XChange Editor: Reso ...
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When I use PXC_SetPageBox to save PB_CropBox values and then read it with PXC_GetPageBox, the bottom and top values are interchanged.
... lues are interchanged. For example, if a value of 50 is saved as the top value and a value of 700 is saved for the bottom value, then PXC_GetPageBox subsequently reads the values as 700 for the top value and 50 for the bottom value. Answer: ...
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PDF-XChange is not on my computer after running the installer
... ause Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly. Resolution Try eithe ...
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How do I add custom actions to my documents?
... XChange Editor offers the ability to edit Document Properties, including adding actions to documents. This allows advanced users to write scripts that can be applied to the entire document each time a certain action is performed. These acti ...
2154 visits -
How do I use a presets file to define settings in the PDF-XChange Editor?
... tions of the application, is there an option to configure feature settings for all clients/users from a central location? Answer Presets files can be used in conjunction with the feature settings detailed below: Add Background Add Bates Num ...
2273 visits -
When I use the ‘y’ parameter to place images horizontally with the PXC_PlaceImage function, the parameter value is applied from the bottom of the page.
... alue is applied from the bottom of the page. For example: If the value is 0 -> then the image is not visible - its top is at the bottom of the page. If the value is 150 -> then the top part of the image is visible at the bottom of the page, ...
2276 visits -
I have a problem with SetDocumentInfo.
... ed to newly generated documents. Is there another reason why? Because I load an existing PDF file, and merge that file, with several other PDF files. So I don't create a new PDF, all without user interaction. Resolution: You should call ...
2311 visits -
Can I use PDF-XChange Editor to clear selected radio buttons?
... lected radio buttons: 1. Click the Form tab, then click Select Fields: 2. Click and drag the pointer to select the group of radio buttons: 3. Right-click the selection and then click Properties in the shortcut menu (or Press Ctrl+`). The Pr ...