... Digital Signature Certificates", and for purely visual "Signatures and Initials" actions. Below will be explained the process for both areas, as well as a tip at the end on how to expand the limited "default" set of fonts available to these ...
... are not receiving email communication about website features, such as log-in attempts/2FA (two-factor-authentication), password recovery, account registration, or purchase confirmation emails. Please ensure that you check your spam/junk fol ...
... dressed from our end. Resolution Some users have found that the following workaround has worked for them. If this solution does not help, please Contact us, so that we can investigate the issue and advise on another course of action. 1. Aft ...
... 502 / Error Code 2503): Cause These errors are most commonly caused by permissions issues with you Windows Temp folder, which can be generally found in C:\Windows\Temp. Alternative issues can sometimes cause these errors as well, including ...
... issue will be resolved with Version 9, build 353.0, but this article will remain in place as a reference. If you have not already done so, please first check for updates before following the steps below. Symptoms On some Windows devices, i ...
... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
... Change family of products and how they should be used. PDF-XChange Co created this library in order to assist our users in using our products optimally and quickly resolving any issues that they may encounter. The Knowledge Base contains mo ...
... the Chrome extension is uninstalled via the Chrome user interface, it is no longer installed by the PDF-XChange installers or updated on each startup. In other words, the external extension is blocklisted. Resolution If you want to remove ...
... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for Tracker Softwar ...
... with a BSOD. Cause This appears to be caused by the way atomic ReOpen is handled on these servers. Resolution Use our Active Directory Group Policy Template for the Editor to disable atomic ReOpen and use the more traditional CreateFile/Cl ...
... ? Please note that a developer asked this question in the Tracker Software forum. Their software contained a feature that only worked with specific versions of our software. They wanted to be able to return the current version of the softwa ...
... Adobe Flash Player, and from 12th January 2021 Adobe will block Flash content from running in Flash Player. These actions have been taken in order to help the security of their users' systems, and Adobe have strongly recommended that a ...
... Software support team? Resolution Follow the steps detailed below to create and send log files. Please note that these instructions MUST be followed in the Latest release of the software, or we will be unable to resolve your issue. You can ...
... ause Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly. Resolution Try eithe ...
... ause Tracker Support will ask for an installation log as it may be crucial in determining the cause for the issue you are experiencing. Resolution First, you will need to download and save the MSI package for the installer you wish to log t ...
... ror message similar to this one: This happens even when I initiate the installation from an administrative account that has full privileges. Cause The cause of this issue is often the Brother Control Center 4 background utility. The Tracker ...
... for updates: NB: You can also launch the Tracker Updater through its windows install location at C:\Program Files\Tracker Software\Update\TrackerUpdate.exe The Tracker Updater will launch and look for updates, if an update is found it will ...
... Gmail view PDF-XChange Editor as a "Less secure app", and therefore block it from being able to sign in to your account. If this is the case then the following error message or something similar will be displayed in PDF-XChange Editor: Reso ...
... ebroot issue. We have informed Webroot of the issue and they have confirmed that it is a bug and that there are no viruses in either our software or the dowload links from our website. Further Information: The screenshot below contains the ...
... I try to email a PDF using the default email client option in PDF-XChange Editor, I receive an error, or a different email client is used. Cause This issue is caused by a bug in a Windows update that was released in December 2017. The bug r ...
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