... are not receiving email communication about website features, such as log-in attempts/2FA (two-factor-authentication), password recovery, account registration, or purchase confirmation emails. Please ensure that you check your spam/junk fol ...
... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for Tracker Softwar ...
... ebroot issue. We have informed Webroot of the issue and they have confirmed that it is a bug and that there are no viruses in either our software or the dowload links from our website. Further Information: The screenshot below contains the ...
... be used to remove security blocks. ...
... n a PDF document, you must have a current (not expired) digital certificate. Digital certificates are typically issued by a certificate authority (CA), which is a trusted third-party entity that issues digital certificates for use by other ...
... tures but the software deems them as invalid. Cause This was a known issue in some builds prior to PDF-XChange Viewer 2.042.4 Resolution This issue has been resolved in subsequent builds. If you are experiencing this issue then please updat ...
... Department of Commerce: Bureau of Industry and Security have provided an ECCN (Export Control Certificate Number) for the entire family of PDF-XChange applications. This was necessary because ECCNs are required in all circumstances where so ...
... e option is greyed out when the PDF-XChange Viewer help file is viewed. Ensure that this document is not open in the software and try again. ...
... ral guide that details how to use the MS Windows “CryptoAPI” & Digital Certificates in conjunction with the Tracker Software tools. We advise that developers have some knowledge of cryptology in order to understand the processes involve ...
... annot be activated. Features that require a license, if used, apply "Buy Now" watermarks to document. Cause Since Version 9, PDF-XChange products have required "Activation" via our activation server to unlock certain features. If your devic ...
... support requests to the forum. If you have been referred here after making a request for support, the information you provided was not sufficient. The list below details all necessary information that we require in order to answer your quer ...
... and other programs display readable information? Please note that a user asked this question on the Tracker Software Products forum. They experienced an issue when they used our products to view the document properties of files that 'B ...
... t open format in 2008. Therefore it is no longer under ownership of any kind. Adobe, the ISO, Ghostscript and Tracker Software Adobe displayed shrewd business logic when they offered the PDF format in open format. This meant that software d ...
... e As of Version 9 license keys need to be activated after being applied to a device. Activation must be done in the user context and so cannot be done by the installer. It must be done by the user post install. Resolution Active Directory G ...
... invisible digital certificates: 1. On the Protect tab, click Certify (Invisible): The Certify Document (Invisible) dialog box will open: 2. Click Create Certificate. The Create Self-Signed Digital ID dialog box will open: 3. Enter details ...
... om, we plan to continue adding additional Cloud integrations in the future. These plugins are installed enabled by default and can be toggled under Preferences (Ctrl+K) by navigating to the Plugins category and un-checking the corresponding ...
... computer must be used for this purpose: 1. Move to the Windows Control Panel. 2. Click Internet Options. The Internet Properties dialog box will open. 3. Click the Content tab and then, in the Certificates section, click Certificates: The C ...
... or reinstalling it. Note: Under normal circumstances F8 toggles toolbars, and F9 toggles the File menu.* Cause This issue seems to effect users with Norton Security running on their PC (If you are experiencing this issue and do not have Nor ...
... cument On the File tab, click Document Properties. In the resulting window, navigate to the Security category, and change the Security Method to Password Security. The Password Security Settings dialog will open: Below we will detail the fu ...
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