... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for Tracker Softwar ...
... er? Answer: No. License keys/serial numbers must never be supplied to clients.The functions that we provide enable developers to pass license keys/serial numbers to the printer driver in the project code itself. ...
... y we receive scores of requests from some of the many 1000's of software developer's using our toolkits; here are some basic guidelines as to how to best help us to help you! Our experienced project developer's, with the skills ...
... cannot be found. Cause The DLLs required for the task are not in the same directory as the .exe. Additionally, please note that some features, although present in the PDF-XChange API and PDF-Tools SDKs, will operate only in evaluation mode ...
... ect product. This can be done from your account, which you can login to here. Alternatively, click here to contact our sales team in order to upgrade. Please include details about the product your purchased, why it is incorrect, and what yo ...
... ion, return reporting and backup withholding regulations. Cause Many non-US entities (notably private Canadian companies with no US presence) who sell goods to US customers are often asked by the US Customer to fill out a W-8BEN form to rec ...
... be used to remove security blocks. ...
... e are demo stamps on the output. Cause : The conditions of your license. The developer SDK licenses enable PDF creation within host applictions and the distribution of only our runtime files. The SDK products are not licensed as general-pur ...
... the long-term archiving of electronic documents. PDF/A is defined in ISO 19005-1:2005 as follows: "...PDF/A is in fact a subset of PDF, obtained by leaving out PDF features not suited to long-term archiving. In addition, the Standard places ...
... Department of Commerce: Bureau of Industry and Security have provided an ECCN (Export Control Certificate Number) for the entire family of PDF-XChange applications. This was necessary because ECCNs are required in all circumstances where so ...
... rictions are always removed when license information is entered. If there are still demo restrictions in the product then the code must have been entered incorrectly in the uncompiled application. Prior to version 5.5 of our applications, T ...
... hat all sales to EU consumers are subject to VAT in cases where electronic fulfillment is used. This includes products such as online games, movies, ebooks, software and other products where no physical parcel/package is shipped, but the me ...
... for debugging. Please note that a developer asked this question on the Tracker Software forum. They had copied all example files to the bin directory, but found that when they ran VB6 in interactive mode for debugging an error message appea ...
... cument Toolbars to the same location as the other toolbars. Moving the Document toolbars The default layout of PDF-XChange Editor separates these toolbars from the other toolbars. They can be repositioned only within the section of the main ...
... ump files can be very large, and may not fit into an email, you can send a download link if you have a personal sever (such as dropbox), or Use Our Upload Server. Our Support Team will either ask you to Create a Process dump (details in the ...
... update old versions but leaves multiple versions installed when only the latesd version is wanted. Cause In the past, major versions of Tracker Software products had been designed to be installed in parallel. Only minor version upgrades re ...
... support requests to the forum. If you have been referred here after making a request for support, the information you provided was not sufficient. The list below details all necessary information that we require in order to answer your quer ...
... ent version. Do I qualify for a discount? Resolution: If you can access your user account, simply sign in there, and you will see all upgrade options for your account listed under the "upgrade options" header on your account page: In the me ...
... during install. Cause As of build 308 we have changed the way we register licenses in our PDF products. Resolution The new serial key paradigm includes a choice of activation methods, either using a string or a "vault" file. Passing the key ...
... I provide remote access to my computer for the Tracker Software support team in order to resolve the issue? Answer: Please note that support is handled via email in the vast majority of cases. Tracker Software provides remote assistance to ...
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