... are not receiving email communication about website features, such as log-in attempts/2FA (two-factor-authentication), password recovery, account registration, or purchase confirmation emails. Please ensure that you check your spam/junk fol ...
... 502 / Error Code 2503): Cause These errors are most commonly caused by permissions issues with you Windows Temp folder, which can be generally found in C:\Windows\Temp. Alternative issues can sometimes cause these errors as well, including ...
... Change family of products and how they should be used. PDF-XChange Co created this library in order to assist our users in using our products optimally and quickly resolving any issues that they may encounter. The Knowledge Base contains mo ...
... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for Tracker Softwar ...
... ? Please note that a developer asked this question in the Tracker Software forum. Their software contained a feature that only worked with specific versions of our software. They wanted to be able to return the current version of the softwa ...
... ause Tracker Support will ask for an installation log as it may be crucial in determining the cause for the issue you are experiencing. Resolution First, you will need to download and save the MSI package for the installer you wish to log t ...
... ause Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly. Resolution Try eithe ...
... ror message similar to this one: This happens even when I initiate the installation from an administrative account that has full privileges. Cause The cause of this issue is often the Brother Control Center 4 background utility. The Tracker ...
... that a user has manually removed the extension from MS Edge. Resolution To resolve this issue, simply reinstall the PDF-XChange Edge Extension, which is available here. ...
... Gmail view PDF-XChange Editor as a "Less secure app", and therefore block it from being able to sign in to your account. If this is the case then the following error message or something similar will be displayed in PDF-XChange Editor: Reso ...
... l users". Cause Activation is always and in every case a "per user" requirement. It cannot be done for "All Users" on a system under any circumstances. Activation involves setting a flag in a user's HKCU registry, as such can only be do ...
... ebroot issue. We have informed Webroot of the issue and they have confirmed that it is a bug and that there are no viruses in either our software or the dowload links from our website. Further Information: The screenshot below contains the ...
... see this article: Re-register Shell extensions If that does not resolve the issue, Windows, or another third party application may have "blocked" our shell extensions from being enabled. Manipulate Registry If Re-registering the Sh ...
... ect product. This can be done from your account, which you can login to here. Alternatively, click here to contact our sales team in order to upgrade. Please include details about the product your purchased, why it is incorrect, and what yo ...
... ion, return reporting and backup withholding regulations. Cause Many non-US entities (notably private Canadian companies with no US presence) who sell goods to US customers are often asked by the US Customer to fill out a W-8BEN form to rec ...
... rinting Preferences” pages of the driver, except the list of custom forms. Custom forms are kept outside of profiles, however this may cause what can appear as inconsistencies in usage. The default profile is stored under HKEY_LOCAL_MACHI ...
... n a PDF document, you must have a current (not expired) digital certificate. Digital certificates are typically issued by a certificate authority (CA), which is a trusted third-party entity that issues digital certificates for use by other ...
... u see the error message below, please follow the steps in KB 524. Resolution The simplest way to get around this issue is to manually uninstall the software, and then run the latest installer from your account page instead of using the Upda ...
... jor version profiles of PDF-XChange products into another version (eg: V6 to V7). However, it is possible to manually recreate profiles once a new version is installed. These profiles can then be exported to a .ppr file and provided to othe ...
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