... orm fields displayed are empty, or show different values from those that are meant to be there. Cause The most likely cause of this issue is that the document is a static XFA form. These forms are a special type of form that contain two set ...
... ssue is that a user has manually removed the extension from Google Chrome. Resolution To resolve this issue, simply reinstall the PDF-XChange Chrome Extension, which is available here. ...
... used for the user interface language. When I download a language pack and add it to the software folder, I encounter an issue and the language is not available to use. Cause The most likely cause of this issue is that the user has not conve ...
... t tab and then click Timestamp: The TimeStamp Server dialog box will open: 2. Enter the URL of the timestamp server in the Server URL box, and specify authentication options as desired. 3. Click the dropdown menu, then click Save Current Se ...
... se. The settings that you use for features are remembered automatically in many cases, but there are also a range of features that include the functionality to save settings to a template that you can specify to use again at a later time. I ...
... dressed from our end. Resolution Some users have found that the following workaround has worked for them. If this solution does not help, please Contact us, so that we can investigate the issue and advise on another course of action. 1. Aft ...
... an this be done? Resolution You will first need to launch the Tracker Updater, this can be done through most Tracker-Software applications by clicking help > check for updates: Or by opening the start menu and searching for Tracker Update: ...
... section of the user interface, available via the File tab: All plugins are detailed in the Available Plugins window, and they are as follows: Azure RMS Plugin - the plugin for handling PDF files protected by MS Azure RMS. Bookmarks Plugin â ...
... 502 / Error Code 2503): Cause These errors are most commonly caused by permissions issues with you Windows Temp folder, which can be generally found in C:\Windows\Temp. Alternative issues can sometimes cause these errors as well, including ...
... issue will be resolved with Version 9, build 353.0, but this article will remain in place as a reference. If you have not already done so, please first check for updates before following the steps below. Symptoms On some Windows devices, i ...
... Change family of products and how they should be used. PDF-XChange Co created this library in order to assist our users in using our products optimally and quickly resolving any issues that they may encounter. The Knowledge Base contains mo ...
... ? Answer There are a couple of methods that can be used to invert the visibility of layers. The first option is via the Layers pane, which can be opened with the shortcut Ctrl+L: Once the Layers pane is open, press Ctrl+A to select all laye ...
... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
... the Chrome extension is uninstalled via the Chrome user interface, it is no longer installed by the PDF-XChange installers or updated on each startup. In other words, the external extension is blocklisted. Resolution If you want to remove ...
... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for Tracker Softwar ...
... Adobe Flash Player, and from 12th January 2021 Adobe will block Flash content from running in Flash Player. These actions have been taken in order to help the security of their users' systems, and Adobe have strongly recommended that a ...
... with a BSOD. Cause This appears to be caused by the way atomic ReOpen is handles on these servers. Resolution Use our Active Directory Group Policy Template for the Editor to disable atomic ReOpen and use the more traditional CreateFile/Cl ...
... ause Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly. Resolution Try eithe ...
... ause Tracker Support will ask for an installation log as it may be crucial in determining the cause for the issue you are experiencing. Resolution First, you will need to download and save the MSI package for the installer you wish to log t ...
... Software support team? Resolution Follow the steps detailed below to create and send log files. Please note that these instructions MUST be followed in the Latest release of the software, or we will be unable to resolve your issue. You can ...
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