Knowledge Base :: Search results
Showing 20 of 223 found
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Can I use PDF-XChange Editor to meet the Requirements of the General Data Protection Regulation (GDPR)?
... ividuals within the European Union and the European Economic Area that went into effect on 25th May 2018. The main purpose of GDPR is to give control to citizens and residents of the EU over their personal data. All companies and similar en ...
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How do I use a presets file?
... timestamp server for all clients/users in a central location? Explanation We have recently added ne functionality to the Editor, by the way of preset files. These files hold set informaton to be used by systems within the PDF-XChange lineu ...
43 visits -
How do I Use/Update the Portable Editor
... his be accomplished? Answer This can be accomplished by downloading and extracting the Portable version of the PDF-XChange Editor onto your USB flash drive, or other portable storage devices. You will need to manually add your license key i ...
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I have a problem with emailing PDF using the default mail client
... e Default Mail client option from within PDF-XChange Editor, I receive an error, or an alternate mail client is used. Cause This issue is caused by a bug in a Windows update in December 2017 whereby default file associations are occasionall ...
207 visits -
I have a problem with Adminstrative rights in the Tracker Updater/installer
... ror message similar to this one: This happens even when I initiate the installation from an administrative account that has full privileges. Cause The cause of this issue is almost always the Brother Control Center 4 background utility. The ...
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New Header/footer options in V7
... eriencing this, please update your software to the latest version available here. As of build 325 we have moved away from our old method of handling headers/footers to allow for even more functionality than ever before. Resolution The Heade ...
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How do I create SharePoint log files for the Tracker Support team?
... Software support team? Resolution Follow the steps detailed below to create and send log files. Please note that these instructions apply to build 325.1 and later: 1. Open PDF-XChange Editor. 2. Click the File tab, then click Preferences ( ...
462 visits -
How do I log an installation for Support
... ause Tracker Support will ask for an installation log as it may be crucial in determining the cause for the issue you are experiencing. Resolution First, you will need to download and save the MSI package for the installer you wish to log t ...
777 visits -
I have a problem with BSOD when using SaveAs on a Citrix XenServer Terminal Server
... with a BSOD. Cause This appears to be caused by the way atomic ReOpen is handles on these servers. Resolution Use our Active Directory Group Policy Template for the Editor to disable atomic ReOpen and use the more traditional CreateFile/Cl ...
1015 visits -
Can I use PDF-XChange Editor to clear selected radio buttons?
... lected radio buttons: 1. On the Form tab, click Select Fields. 2. Click and drag the pointer to select the group of radio buttons: 3. Right-click the selection and then click Properties (or Press Ctrl+`). The Properties pane will open: 4. M ...
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Why can't I use Gmail in the Send-by-Email feature of PDF-XChange Editor?
... Gmail view PDF-XChange Editor as a "Less secure app", and therefore block it from being able to sign in to your account. If this is the case then the following error message will be displayed in PDF-XChange Editor: Resolution: Follow the st ...
1079 visits -
I have a problem with loading an installer in Windows Vista
... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
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How do I hide the standard stamps pallet in the PDF-XChange Editor?
... istry key. Please find the raw key data below: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor\3.0\Settings\StampsView] [HKEY_CURRENT_USER\Software\Tracker Software\PDFXEditor\3.0\Settings\Stamps ...
1488 visits -
PDF-XChange is not on my computer after running the installer
... ause Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly. Resolution Try eithe ...
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How do I check for updates in the Editor
... for updates: NB: You can also launch the Tracker Updater through its windows install location at C:\Program Files\Tracker Software\Update\TrackerUpdate.exe The Tracker Updater will launch and look for updates, if an update is found it will ...
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I have a problem with add a custom tool to the toolbar, using JavaScript, in the Editor?
... ;s worth noting that we generally don't write scripts for users, as it takes either support staff, or developers, away from helping other users. Exceptions may be made when scripts are extremely simple, but we don't guarantee it. It ...
1756 visits -
Windows can't install the PDF-XChange V6 Printer Driver (Lite) kernel-mode print driver.
... -XChange V6 Printer Driver (Lite) kernel-mode print driver. To obtain a driver that is compatible with the version of Windows you are running, contact the manufacturer." Cause This issue is caused by an out of date Windows 10 driver file: M ...
1802 visits -
I have a problem with the Editor changing the default system printer in Windows 10
... printer to the last printer used. Cause This is a new feature in Windows 10 and is enabled by default, and is not something that the Editor itself is doing. Resolution Open the start menu and search for Settings Then click Devices Then fin ...
1829 visits -
How do I Add Roman Numerals to Thumbnails
... one finds in scholarly citations) without guessing at its absolute page number? Is it also possible to to have the special page numbers displayed in the thumbnails for each page? Answer You can indeed add roman numerals to PDF so that the p ...
1910 visits -
How do I clear the thumbnails cache?
... and setting "Thumbnail Handler for PDF Files" and "Preview Handler for PDF Files" to "Yes" does not result in correctly displayed thumbnails or PDF icons, it may be time to clear the thumbnails cache. By default, Windows stores the images f ...