... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
... ause Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly. Resolution Try eithe ...
... ebroot issue. We have informed Webroot of the issue and they have confirmed that it is a bug and that there are no viruses in either our software or the dowload links from our website. Further Information: The screenshot below contains the ...
... ect product. This can be done from your account, which you can login to here. Alternatively, click here to contact our sales team in order to upgrade. Please include details about the product your purchased, why it is incorrect, and what yo ...
... ion, return reporting and backup withholding regulations. Cause Many non-US entities (notably private Canadian companies with no US presence) who sell goods to US customers are often asked by the US Customer to fill out a W-8BEN form to rec ...
... Computer. 2. Click Properties. The System Properties dialog box will open. 3. Select the General tab. The system information is detailed in the System section. Windows Vista, Windows 7 1. Move to the Control Panel. 2. Click System. The syst ...
... nipping tool" which can be accessed quite quickly and easily. If you are running Windows 10, see below. 1. Open the application to the Window or area you have been requested to take a screenshot of. 2. Press Windows key+Shift+S to start the ...
... purchased one of our basic products, such as the PDF-XChange Editor and intended to purchase another, you can often perform the upgrade manually from your account page, on the "Upgrade Options" tab. If you mistakenly purchased the PDF-XChan ...
... hat all sales to EU consumers are subject to VAT in cases where electronic fulfillment is used. This includes products such as online games, movies, ebooks, software and other products where no physical parcel/package is shipped, but the me ...
... KEYFILE switch and the serial key is not sticking between user logins. Cause Currently, we encrypt the registry keys used to store our license keys, with Windows GUID information. When a user profile is copied between servers, the registry ...
... . I was instructed to upload a file to the "User Uploads" server, but I am unsure how to do this. Resolution: Follow the steps below to send files to the Tracker Software support team: Open this link useruploads.tracker-software.support in ...
... is a single key supplied that all users install? Answer: A single key is issued for all corporate and multi-license packs. All licensed users in the corporate body (or 100% owned subsidiary of a licensed corporate body) use the same key. Pl ...
... ump files can be very large, and may not fit into an email, you can send a download link if you have a personal sever (such as dropbox), or Use Our Upload Server. Our Support Team will either ask you to Create a Process dump (details in the ...
... intenance and upgrades? Answer : One year of free upgrades and maintenance is included with every purchase from Tracker Software Products. All licensed users are entitled to extend their period of free upgrades and maintenance at significan ...
... update old versions but leaves multiple versions installed when only the latesd version is wanted. Cause In the past, major versions of Tracker Software products had been designed to be installed in parallel. Only minor version upgrades re ...
... pecial *.xcvault files. The *.xcvault file – is the container with list of license keys. In addition, the utility might be used to change protection mode for already installed license keys. If you are looking for additional command line o ...
... ent version. Do I qualify for a discount? Resolution: If you can access your user account, simply sign in there, and you will see all upgrade options for your account listed under the "upgrade options" header on your account page: In the me ...
... t open format in 2008. Therefore it is no longer under ownership of any kind. Adobe, the ISO, Ghostscript and Tracker Software Adobe displayed shrewd business logic when they offered the PDF format in open format. This meant that software d ...
... ause the font used is not available on the secondary computer and was not embedded in the document. The simplest way to resolve this issue is to change the font used to one of the Windows default fonts, which are detailed here. If using a d ...
... nlikely at this time. Tracker Software would love to able to provide this option to our clients, but our development team is focused on enhancing and optimizing our product line for the 'conventional' operating systems at the moment ...
You can contact us by phone, email or our social media accounts — we are here to assist you.