... Change family of products and how they should be used. PDF-XChange Co created this library in order to assist our users in using our products optimally and quickly resolving any issues that they may encounter. The Knowledge Base contains mo ...
... l users". Cause Activation is always and in every case a "per user" requirement. It cannot be done for "All Users" on a system under any circumstances. Activation involves setting a flag in a user's HKCU registry, as such can only be do ...
... that a user has manually removed the extension from MS Edge. Resolution To resolve this issue, simply reinstall the PDF-XChange Edge Extension, which is available here. ...
... 502 / Error Code 2503): Cause These errors are most commonly caused by permissions issues with you Windows Temp folder, which can be generally found in C:\Windows\Temp. Alternative issues can sometimes cause these errors as well, including ...
... Change product - it works in the current versions of Microsoft Windows, but I want to use it in conjunction with an older version of Windows that Microsoft no longer supports. Answer: Customer service is a major priroity for Tracker Softwar ...
... Cause In windows Vista, smart screen had not been implemented by Microsoft. In windows 7 and 8, smart screen will ask you if you would like to run the installer. Resolution If experiencing this problem, simply right click the installer, go ...
... annot be activated. Features that require a license, if used, apply "Buy Now" watermarks to document. Cause Since Version 9, PDF-XChange products have required "Activation" via our activation server to unlock certain features. If your devic ...
... n a PDF document, you must have a current (not expired) digital certificate. Digital certificates are typically issued by a certificate authority (CA), which is a trusted third-party entity that issues digital certificates for use by other ...
... ause Sometimes a restart is necessary in order for the applications to be accessible. If that's not the problem, then it's possible that your anti-virus software is blocking our installer from running correctly. Resolution Try eithe ...
... ? Please note that a developer asked this question in the Tracker Software forum. Their software contained a feature that only worked with specific versions of our software. They wanted to be able to return the current version of the softwa ...
... -XChange V6 Printer Driver (Lite) kernel-mode print driver. To obtain a driver that is compatible with the version of Windows you are running, contact the manufacturer." Cause This issue is caused by an out of date Windows 10 driver file: M ...
... ebroot issue. We have informed Webroot of the issue and they have confirmed that it is a bug and that there are no viruses in either our software or the dowload links from our website. Further Information: The screenshot below contains the ...
... ion, return reporting and backup withholding regulations. Cause Many non-US entities (notably private Canadian companies with no US presence) who sell goods to US customers are often asked by the US Customer to fill out a W-8BEN form to rec ...
... had previously. What changed? Resolution: This issue has been identified as being likely cause by our older installers not fully removing the old installation. If you have encountered this issue, please Uninstall the old versions, and the ...
... e As of Version 9 license keys need to be activated after being applied to a device. Activation must be done in the user context and so cannot be done by the installer. It must be done by the user post install. Resolution Active Directory G ...
... ftware forum. They wanted to configure the "Save Generated PDF File" setting to save to a specific location but could not locate mapped drives on the system. Answer: This was a bug in older version of the software and it was resolved in bui ...
... ions: Standard, Crop Borders and Symbols: Standard uses the JBIG region to compress images. Crop Borders locates and excludes white borders when images are compressed. Symbols is the Tracker Software implementation of the Text Image Data me ...
... purchased one of our basic products, such as the PDF-XChange Editor and intended to purchase another, you can often perform the upgrade manually from your account page, on the "Upgrade Options" tab. If you mistakenly purchased the PDF-XChan ...
... ew systems to ensure a seamless experience for most end users. System Administrators and Resellers will have some new items to take note of, while lower volume companies and groups of end users will be able to track which devices their lice ...
... nipping tool" which can be accessed quite quickly and easily. If you are running Windows 10, see below. 1. Open the application to the Window or area you have been requested to take a screenshot of. 2. Press Windows key+Shift+S to start the ...
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